Concierge

Find a workplace where you are deeply appreciated, not only for the skills you offer, but for the individual you are. At Milestone, you’ll enter into a rewarding career where you’ll work with highly skilled professionals and do meaningful work in the lives of our senior residents. Join a welcoming environment that fosters strong relationships with the residents, their families, and your coworkers. We hope you’ll consider serving alongside us.

The Dalles, OR, 97058

Flagstone Senior Living

<strong>Pave the way for the retirement you&rsquo;ve imagined with distinctive senior living at Flagstone Senior Living. Warm and welcoming,&nbsp;<a href="https://www.milestoneretirement.com/senior-living/or/the-dalles/flagstone-senior-living/our-community">our community</a>&nbsp;in the beautiful area of The Dalles, Oregon, inspires residents to live their days to the fullest. With 24-hour assistance and multiple levels of care, we provide personalized support that gives our residents confidence each day and allows for aging in place.</strong> https://www.milestoneretirement.com/senior-living/or/the-dalles/flagstone-senior-living/

keywords: position summary,encourage,management,forward,assist,community,skills,communication,experience,knowledge

Hourly

$17.00 - $20.00 Hourly

Overview: <p class="ignore-global-css"><strong class="ignore-global-css">Benefits: </strong></p> <ul class="ignore-global-css"> <li class="ignore-global-css">FT Equivalent Employees (30+ hours) will be offered: <ul class="ignore-global-css"> <li class="ignore-global-css">Minimum Essential Coverage (MEC) medical plan, and vision and dental plans to begin the first of the month following 60 days after hire date.</li> <li class="ignore-global-css">Voluntary insurance options will also be available including long-term disability, short-term disability, accidental death &amp; dismemberment, critical illness, accident insurance, hospital indemnity, whole life, and voluntary life.</li> </ul> </li> <li class="ignore-global-css">All employees full-time and part-time are eligible for: <ul class="ignore-global-css"> <li class="ignore-global-css">Employee Assistance Program (EAP)</li> <li class="ignore-global-css">401(k) &ndash;Auto-enrollment after 6 months of hire at 3%</li> </ul> </li> </ul> <p class="ignore-global-css"><strong>As the first point of contact in the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner.</strong></p>
Responsibilities: <ul class="ignore-global-css"> <li class="ignore-global-css">Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner.</li> <li class="ignore-global-css">Monitor entry area for visitors and guests, greets and directs as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assist with residents who request assistance with mailing letters and packages.</li> <li class="ignore-global-css">Manage the lobby; monitor and ensure desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby.</li> <li class="ignore-global-css">Respond to inquiries and/or tours when Community Relations Director, Executive Director, and Resident Care Directors are not available; facilitate experiences/tours of the community as needed.</li> <li class="ignore-global-css">Promote and encourage residents to participate in activities.</li> <li class="ignore-global-css">Follow and communicate company policies and procedures.</li> <li class="ignore-global-css">Seek out and perform other duties as assigned or needed.</li> </ul>
Requirements: <ul class="ignore-global-css"> <li class="ignore-global-css">Must have compassion for and desire to work with seniors!</li> <li class="ignore-global-css">Ability to communicate effectively with residents, families, staff, vendors, and the general public.</li> <li class="ignore-global-css">Strong organizational and follow-up skills, and the ability to manage multiple priorities.</li> <li class="ignore-global-css">Knowledge of word processing, spreadsheets, and email functions.</li> <li class="ignore-global-css">Must be able to pass a criminal background check and drug test.</li> </ul>