Disaster Recovery Engineer

<strong>We provide employees the opportunity to develop their technical skills and expertise through continuing education and project-based learning. At Flexential, we invest in our future by investing in you. Apply at Flexential today!</strong>

Denver, CO

Flexential

<strong>Flexential&rsquo;s DNA has deep roots in the southeast and the west. For nearly 20 years, both Peak 10 and ViaWest helped data-intensive organizations transform IT from a cost center to an asset that helps achieve innovation and improve speed to market while also lowering risk. We joined forces in August of 2017, and rebranded as Flexential in January of 2018.<br /><br />Flexential stands for something not often found in the world of IT transformation: the human touch. The best infrastructure solutions aren't about infrastructure, they're about people. With a mission to accelerate customer success through people and technology, we build trusted relationships and deliver tailored, value-added and reliable solutions to demonstrate the power of people in a technical world.<br /></strong> http://www.flexential.com/

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Full Time

Overview: <p><strong>Job Description:</strong></p> <p dir="LTR">Flexential stands for something not often found in the world of IT transformation: the human touch. The best infrastructure solutions aren&rsquo;t about infrastructure, they&rsquo;re about people. With a mission to accelerate customer success through people and technology, we build trusted relationships and deliver tailored, value-added, and reliable solutions to demonstrate the power of people in a technical world.</p> <p dir="LTR">Utilizing our people, values and reliable performance, Flexential is deeply invested in the success of our 4,200+ customers, who trust us to deliver core data center solutions of colocation and connectivity, as well as cloud, managed solutions, and professional services. Flexential&rsquo;s robust suite of assets spans 21 domestic and international markets and comprises 41 highly redundant and connectivity-rich data centers.</p> <p dir="DEFAULT">&nbsp;</p> <p dir="LTR">Our Professional Services division is currently seeking a Disaster Recovery Engineer. The Professional Services cybersecurity practice performs security and governance assessments, analysis, and penetration testing within Flexential and customer environments. In this role, you will provide consulting services to professional services customers with an emphasis on those related to a customer&rsquo;s disaster recovery (DR) design, planning, implementation and testing. This includes developing strategic guidance, providing detailed written recommendations, presenting to customers, and providing hands-on technical assistance during DR test activities.</p>
Responsibilities: <ul> <li>Conduct DR assessments for customer&rsquo;s systems in both on-premise and cloud environments.</li> <li>Perform assessment activities, including collecting evidence, meeting with SMEs, reviewing policies and procedures, and validation of any identified issues.</li> <li>Design and implement DR solutions and technical control validations.</li> <li>Conduct DR testing for customers, including validation, escalation, and reporting of results from tests.</li> <li>Document DR and testing procedures thoroughly and concisely.</li> <li>Coordinate communication with internal, customer, and vendor resources and facilitate escalations of issues as appropriate.</li> <li>Learn (and share) new skills through independent research, certifications, formal training, and industry events.</li> <li>Troubleshoot difficult problems or problems where no existing guidance is provided and recommend appropriate actions. Enlist vendor aid when needed.</li> <li>Work beyond routine nature of tasks utilizing specialized knowledge and technology.</li> <li>Rotational 24 x 7 on-call support with occasional travel required.</li> <li>Perform other job-related duties as required.</li> </ul>
Requirements: <p dir="LTR"><strong>Job Qualifications:</strong></p> <ul> <li>4+ years of experience with infrastructure architecture, network administration, or server administration.</li> <li>Bachelor&rsquo;s degree in Information Technology or related field required or equivalent experience.</li> <li>Skilled in understanding TCP/IP protocols, Network Topology, VPN, DNS, BGP, OSPF is required.</li> <li>A solid understanding of Windows and Linux systems is required.</li> <li>Understanding hypervisor technology infrastructure like VMWare and Hyper-V and DR tools.</li> <li>Interest in learning new skills and keeping pace with changing technologies.</li> <li>Ability to problem solve and work with others to find the best solution.</li> <li>A commitment to providing our customers with 100% satisfaction.</li> <li>Developed initiative, judgment, and time management skills.</li> <li>Precision in your work and attention to all details.</li> <li>Capability to work independently and self-motivate.</li> <li>Excellent oral and written communication skills.</li> </ul> <p dir="LTR"><strong>Preferred Experience:</strong></p> <ul> <li>2+ years of experience in DR or business continuity related work are considered a plus.</li> <li>Familiarity with compliance and regulatory requirements such as HIPAA, PCI, CJIS, GDPR, and/or CPPA is a plus.</li> <li>Technical certifications such as ZCP: Enterprise Engineer, CISSP, Network +, Security +, CCNA, NSE4, MCP, VCP, etc. are considered a plus</li> <li>Working knowledge of cloud providers such as AWS and Azure is a plus.</li> </ul> <p dir="DEFAULT">&nbsp;</p> <p dir="LTR"><strong>Base Pay Range</strong>: Annualized salary range offered for this position is estimated to be $69,000-$85,000 however, the actual pay range depends on each candidate&rsquo;s experience and qualifications.</p> <p dir="LTR"><strong>Variable Pay</strong>: Discretionary annual bonus, based on personal and company performance.</p> <p dir="LTR"><strong>Benefits of working at Flexential:</strong></p> <ul> <li>Medical, Telehealth, Dental, and Vision</li> <li>401(k)</li> <li>Health Savings Accounts (HAS) and Flexible Spending Accounts (FSA)</li> <li>Life and AD&amp;D</li> <li>Short Term and Long Term disability</li> <li>Unlimited Paid Time Off (PTO)</li> <li>Leave of Absence</li> <li>Employee Assistance Program</li> <li>Wellness Program</li> <li>Rewards and Recognition Program</li> </ul> <p dir="LTR">Benefits are subject to change at the Company&rsquo;s discretion</p>