Case Management Administrative Assistant

You give a lot of yourself when you join an organization. That’s why Fraser invests in the health and wellbeing of you — our employees. We know a great staff is key to realizing our mission to make a meaningful and lasting difference in the lives of children, adults, and families with special needs.

Minneapolis, MN


<h3><strong><br /><br />Fraser is more than a job, it&rsquo;s a calling and a profession. At Fraser, you will enjoy competitive pay, flexible hours, a variety of work locations, supervision, and our commitment to high-quality services for children, adults, and families.&nbsp;</strong></h3> <h3><strong><br />Fraser began as a pioneer in Minnesota&rsquo;s Disability Rights Movement and we actively work toward diversity, equity, inclusion, and belonging in everything we do.</strong></h3> <h3>&nbsp;<strong><br />When you work for Fraser, you can feel empowered knowing that your job is meaningful, that you are working to make access to healthcare more equitable for underserved communities, and that revenues earned will go directly to serving our clients (not to owners/shareholders).</strong></h3>

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Competitive Compensation and Benefits Package

Overview: <div class="col-md-24"> <h2 class="my-0" data-automation="jog-details-title" data-bind="text: $.t('Opportunity.OpportunityDetail.JobDetails')">Job Details</h2> </div> <div class="col-md-24"> <h3 data-automation="descriptions-title" data-bind="text: $.t('Opportunity.OpportunityDetail.Description')">Description<br /><br />WOULD YOU BE A GOOD FIT?<br /><br />Are you thorough and great at prioritizing? Do you become motivated by multi-tasking while working in a collaborative team environment? Are you able to navigate and learn new software quickly? Do you have mad Excel skills? Are you wanting to give back to the community without being in a direct care role? Do you like flexibility and the ability to work at home a couple days of the week? If you answered YES, we want to hear from you!</h3> </div> <div class="col-md-24"> <p>Under the direction of contracted Case Managers and leadership, assists with creating, tracking, distributing, and maintaining documentation.&nbsp; Performs general administrative support and assistance with referrals.&nbsp; Displays a professional company image through in-person and phone interaction. Working with a highly motivated team to support Fraser Case Managers in the field by providing documentation, office management, effective communication, case filing, and other important tasks.</p> <p><strong>Fraser Offers:</strong></p> <p><strong>This position pays $17.72/hr. This is a partially remote position.</strong></p> <ul> <li>Work-life balance is important; Fraser offers generous paid time off to those employed full time</li> <li>Support and training are a focus of our teams</li> <li>Referral Bonuses:&nbsp;refer someone who is hired and you receive $500!</li> <li>Medical, Vision, and Dental insurance for full-time employees (30+ hours/week)</li> <li>Health and Flex Savings Accounts</li> <li>Short-Term and Long-Term Disability insurance</li> <li>403(b) retirement account with potential Fraser contribution</li> <li>Career growth opportunities</li> <li>Fraser is a qualified employer in the Public Student Loan Forgiveness Program</li> </ul> </div>
Responsibilities: <p>CM Paraprofessional I</p> <ul> <li>Perform paraprofessional duties to include but not be limited to data entry, copying, faxing, mailing, and filing.</li> <li>Create and modify documents using Microsoft Office, Microsoft Excel, and SharePoint.</li> <li>Maintain accurate, complete, and timely records of work time and specific tasks completed, entering it into official record within county, state, and Fraser systems.</li> <li>Contact providers and/or vendors to support individuals served in accessing services needed.</li> <li>Complete research to determine which providers offer supports and have availability for services needed, as requested.</li> <li>Assist with onboarding/off-boarding staff by completing applicable portions of the new hire/exit checklists, as requested.</li> <li>Maintain databases for Case Management individuals served, providers, and employees, as needed.</li> <li>Provide additional support with special projects, as assigned by supervisor.</li> <li>Other duties as assigned.</li> </ul> <p>CM Paraprofessional II</p> <ol> <li>Responsible for all tasks noted above.</li> <li>Completes specialized reports, audits, and projects, as needed.</li> <li>Provides mentorship for newer team members.</li> </ol> <br /> <p><strong>Location:</strong> Bloomington, 8:30am-5:00pm, <span class="modified">Partially Remote</span> depending on business need.</p>
Requirements: <p>Case Management Paraprofessional I:</p> <ul> <li>High school diploma or equivalent</li> <li>At least one year of experience as a case aide or in a closely related field, or one year of post-secondary education</li> <li>At least two years of administrative experience in an office environment required.</li> <li>Minimum two years of experience with a variety of Microsoft Office products including high level of proficiency with Word, Excel, and Power Point. Some SharePoint knowledge preferred.</li> </ul> <p>Case Management Paraprofessional II--additional qualifications:</p> <ul> <li>New Hires: At least three years of administrative experience in an office environment required.</li> <li>Internal Promotion: At least one year of Fraser experience as an Administrative Assistant II, Case Aide II, or CM Paraprofessional I.</li> </ul> <br /> <p><em><strong>Please note the health and safety of Fraser clients and staff is a top priority.</strong>&nbsp;We have created health and safety protocols to address the risk of COVID-19. These protocols are continually being updated based on current guidance and best practice recommendations from the MN Department of Health (MDH) and the Centers for Disease Control and Prevention (CDC).</em></p> <p>&nbsp;</p> <p><em>Diversity, Inclusion, and Belonging: Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.</em></p> <p><em>&nbsp;</em><em>Fraser is an Affirmative Action and Equal Opportunity Employer.</em></p> <p><em>This position will be posted at&nbsp;<a href="" target="_blank" rel="noopener noreferrer"></a>&nbsp;until filled. You must apply online here to be formally considered.</em></p> <p>If you are having trouble applying or have questions, please contact Fraser HR at&nbsp;<a href="" target="_blank" rel="noopener noreferrer"></a>&nbsp;or 612.767.7550. If you have successfully submitted your application, you will get a confirmation email. If you do not receive the confirmation email, please check your junk/spam folders, then contact us as we may not have received your application. Thank you for considering Fraser!</p>