Leasing Consultant

<div class="elementor-element elementor-element-7af1b8f4 elementor-widget elementor-widget-heading" data-id="7af1b8f4" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p>At GoldOller, &ldquo;This is Home&rdquo; is more than a motto&mdash;it&rsquo;s how we show up every day. Your work is at the heart of our communities: leading with care, creating spaces where residents feel at home, and building lasting relationships. We invest in growth, celebrate innovation, and support one another. Ranked top in ORA and rated 4.6 on Glassdoor, GoldOller is where you belong, your impact matters, and your career can thrive. Ready to make a difference? Apply today.</p> </div> </div>

Columbus, OH, US

GoldOller

<p><strong>At GoldOller, we&rsquo;re a true team</strong></p> <p><strong>We&rsquo;re passionate about innovation, personal growth, and strategic support that transform every workday into an exciting adventure. With competitive pay, excellent benefits, and real opportunities for advancement, GoldOller is the perfect place to build a career that&rsquo;s as rewarding as it is enjoyable.</strong></p> https://goldoller.com/

keywords: position summary,financial,administration,performance,support,customer service,quality assurance

Full-time

$15.00 To $18.00 Hourly

Overview: <p>The GoldOller Leasing Consultant serves as the primary point of contact for prospective and current residents, delivering exceptional customer service and fostering positive resident relationships. This position is responsible for leasing available apartment homes, supporting marketing initiatives, resident retention efforts, and ensuring a welcoming and professional representation of the community.</p> <p>This position has the potential to earn over $1,000 in commissions per month! &nbsp;</p>
Responsibilities: <p>Financial</p> <ul> <li>Support the Community Manager in meeting occupancy, rental income, and renewal goals.</li> <li>Promptly collect and post all revenue (application fees, admin fees, deposits).</li> <li>Assist in following up on delinquencies and preparing/delivering notices.</li> <li>Identify and report lease violations; assist with corrective actions as directed.</li> </ul> <p>&nbsp;</p> <p>General Administrative / Office</p> <ul> <li>Serve as a positive representative of GoldOller at all times.</li> <li>Communicate regularly with the Community Director regarding community needs.</li> <li>Enforce lease agreements, Fair Housing laws, safety codes, and local ordinances.</li> <li>Maintain professional appearance and positive attitude.</li> <li><span class="TextRun SCXW133737539 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW133737539 BCX8">Complete all reports and software entries accurately and on schedule.</span></span></li> <li>Keep the leasing office clean, organized, and businesslike.</li> <li>Use company equipment responsibly.</li> <li>Attend meetings, required training, and complete safety checklists.</li> <li>Perform additional duties as assigned.</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p>
Requirements: <p>Team Support, Recruiting &amp; Employee Development</p> <ul> <li>Promote strong resident relations by assisting with complaints and rent collection.</li> <li>Encourage teamwork to help the community reach its goals.</li> <li>Support training by reinforcing company policies, values, and best practices.</li> </ul> <p>&nbsp;</p> <p>Customer Service, Leasing &amp; Marketing</p> <ul> <li>Maintain a closing ratio of 25% or higher.</li> <li>Maintain 80%+ on employee shopping reports.</li> <li>Complete The Daily checklist each day.</li> <li>Walk the property regularly, including amenities, tour paths, and vacant units.</li> <li>Ensure move-in apartments are inspected, photographed, and documented before move-in.</li> <li>Provide a positive experience for every applicant and new resident.</li> <li>Monitor and respond to leads within 24 hours and follow CRM guidelines for follow-up.</li> <li>Answer calls promptly and professionally; greet walk-ins enthusiastically.</li> <li><span class="TextRun SCXW133737539 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW133737539 BCX8">Show apartments using professional leasing procedures and approved rates.</span></span></li> <li><span class="TextRun SCXW133737539 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW133737539 BCX8">Respond to all phone, email, text, and online inquiries promptly (within 24 hours).</span></span></li> </ul>