Find a workplace where you are deeply appreciated, not only for the skills you offer, but for the individual you are. At Milestone, you’ll enter into a rewarding career where you’ll work with highly skilled professionals and do meaningful work in the lives of our senior residents. Join a welcoming environment that fosters strong relationships with the residents, their families, and your coworkers. We hope you’ll consider serving alongside us.

Anaheim, CA

Harbor Heights

<strong>At Harbor Heights, Your best Tomorrows, Start Today! From our assisted living options to our memory care units, residents are part of an active community where they can flourish physically, mentally, emotionally, and spiritually. Here, you can experience a carefree lifestyle with exceptional services and amenities. You&rsquo;ll feel right at home in our spacious, bright and airy apartments, enjoy our restaurant-quality meals, stay fresh with scheduled laundry and housekeeping, and get out and about with scheduled transportation. Pursue your favorite pastimes, participate in social gatherings, and explore new interests while enjoying a wide range of fun and enriching programs.</strong>

keywords: position summary,benefits,customer service,administration,management,education,experience,skills,certification


$ 17-18 per hour

Overview: <p>As the first point of contact in the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner.</p> <p><strong>Benefits:</strong></p> <ul> <li>A company that is growing</li> <li>An awesome team that is passionate about seniors</li> <li>Medical, Dental, and Vision Insurance</li> <li>Paid Time Off</li> <li>Paid Holidays</li> <li>401K/Roth plan</li> <li>Company-paid life insurance</li> <li>Perks and Discounts Program</li> <li>Parental leave</li> <li>Educational/Personal Development Reimbursement Assistance</li> </ul>
Responsibilities: <ul> <li>Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner.</li> <li>Monitor entry area for visitors and guests, greets and direct as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, and assist residents who request assistance with mailing letters and packages.</li> <li>Manage the lobby; monitor and ensure the desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby.</li> <li>Respond to inquiries and/or tours when Community Relations Director, Executive Director, and Resident Care Directors are not available; facilitate experiences/tours of the community as needed.</li> <li>Promote and encourage residents to participate in activities.</li> <li>Follow and communicate company policies and procedures.</li> <li>Seek out and perform other duties as assigned or needed.</li> </ul>
Requirements: <ul> <li>COVID-19 vaccination</li> <li>High school diploma or GED</li> <li>Must have compassion for and desire to work with seniors!</li> <li>Ability to communicate effectively with residents, families, staff, vendors, and the general public.</li> <li>Strong organizational and follow-up skills, and the ability to manage multiple priorities.</li> <li>Knowledge of word processing, spreadsheets, and email functions.</li> <li>Must be 18 years or older.</li> <li>Must meet all health requirements, including Health screening and TB clearance</li> <li>Must pass a drug screen and state-required fingerprinting and criminal background process.</li> <li>First Aide certification</li> </ul> <br />Apply with your resume TODAY to schedule your interview for this exciting opportunity!<br /><br />**Please DO NOT include the date of your graduation, if applicable on your resume or application. Thank you!**