Data Systems Administrator

Henry Street Settlement is like no other organization, and our positions are not ordinary jobs. Every day Henry Street&rsquo;s dedicated team carries out a 130-year blueprint of service to our community established by our founder, Lillian Wald, in 1893.<br /><br /><strong><a href="https://intranet.henrystreet.org/wp-content/uploads/2026/07/Employee-Benefits-One-Pager.pdf" target="_blank" title="Benefits" rel="noopener noreferrer">Click here to learn more about Henry Street Settlement employee benefits.</a></strong>

New York, NY

Henry Street Settlement

<p><strong>We&rsquo;re a great place to work!</strong></p> <strong>Henry Street Settlement is like no other organization, and our positions are not ordinary jobs. Everyday Henry Street&rsquo;s dedicated team carries out a 130-year blueprint of service to our community established by our founder, Lillian Wald, in 1893. In return for our team&rsquo;s essential work, we offer excellent benefits!</strong> https://www.henrystreet.org/

keywords: job overview,organizational overview,program overview,program details,job summary,job details,quality assurance,review,support,coordinate,technical,troubleshoot,confidentiality,procedure,essential physical job functions,experience,skills,education,knowledge,preferred,additional preferred qualifications,additional information

Full Time

$80,000.00 - $87,000.00 / Year

Overview: <!-- x-tinymce/html --> <p><strong>Job Overview:</strong></p> <p><strong>Division/Department:</strong> Facilities Services / IT</p> <p><strong>Work Schedule:</strong> 35 hours per week, Regular, Monday &ndash; Friday, Full Time, 9am -5pm</p> <p><strong>Location:</strong> Fully Onsite in the Lower East Side</p> <p><strong>Exempt Status:</strong> Exempt, Full benefits package</p> <p><strong>Salary:</strong> $80,000-87,000 Annually</p> <p>&nbsp;</p> <p><strong>About Henry Street Settlement</strong></p> <p>Henry Street Settlement has opened doors of opportunity for New Yorkers for more than 130+ years through social services, arts, education, and health care programs. Serving communities across the Lower East Side and beyond, Henry Street operates more than 50 programs that strengthen lives and expand human progress.</p> <p><strong>&nbsp;</strong></p> <p><strong>Program Overview</strong></p> <p>The Information Technology team supports Henry Street's enterprise business and data platforms, including case management, client services, CRM, HR, finance, collaboration, and city- or funder-mandated systems. These platforms support critical program operations and may contain confidential, sensitive, or regulated information, including protected health information (PHI/ePHI). Through strong application governance, database and data-structure management, data quality, security, system optimization, and user support, IT helps ensure that information is accurate, appropriately protected, and available to support service delivery and informed decision-making.</p> <p><strong>&nbsp;</strong></p> <p><strong>Job Summary:</strong></p> <p>Henry Street Settlement is seeking a hands-on Data Systems Administrator whose primary experience is administering enterprise business applications and the data they contain. This role will administer, secure, and improve case-management, client-services, CRM, and other line-of-business applications used across more than 50 programs in social services, education, arts, and health care. Reporting to the Director of Information and Technology, this role will serve as a key technical administrator for business and client-data systems, including AWARDS, Client Track, CRM, and other SaaS platforms.</p> <p>The Administrator will manage application configuration, forms, fields, workflows, user access, roles and permissions, data integrity, reporting support, system documentation, integrations, and application-level security and privacy controls. This role requires strong understanding of relational databases, tables, fields, relationships, queries, data structures, reporting logic, and how application configurations affect underlying data. The Administrator will work closely with program teams, Compliance, organizational leadership, vendors, and IT colleagues to translate operational requirements into effective application configurations and ensure systems containing confidential or regulated information, including PHI/ePHI where applicable, are appropriately governed and supported.</p> <p>This is not a traditional infrastructure, server, network, endpoint, or help desk administrator position. The primary focus is administration, governance, reporting, database and data-structure understanding, data quality, access management, and optimization of enterprise business applications. The position will also support Microsoft 365 data and collaboration services where those platforms intersect with data governance, records management, access control, information protection, and assigned business applications.</p> <p>&nbsp;</p>
Responsibilities: <div>&nbsp;</div> <ul> <li>Serve as a primary technical administrator for Henry Street&rsquo;s business and data systems, including AWARDS, Client Track, CRM, case-management, client-service, and other agency applications.</li> <li>Configure and maintain assigned applications, including forms, fields, workflows, accounts, roles, permissions, reports, system settings, integrations, and application functionality.</li> <li>Understand and support underlying application data structures, including database tables, fields, relationships, queries, views, and reporting datasets; use SQL and application reporting tools to validate, analyze, and troubleshoot data.</li> <li>Partner with program and administrative teams to gather requirements and translate operational and reporting needs into effective system configurations, workflows, reports, and improvements.</li> <li>Maintain data quality, integrity, and reporting accuracy by investigating duplicate, missing, inconsistent, or inaccurate records and validating source data, mappings, filters, relationships, business rules, and reporting logic.</li> <li>Support data imports, exports, integrations, and exchanges between assigned systems while maintaining data integrity, security, and appropriate controls.</li> <li>Manage application access using role-based access and least-privilege principles and participate in recurring user and privileged-access reviews.</li> <li>Administer systems containing confidential or regulated information, including PHI/ePHI where applicable, in accordance with Henry Street policies and applicable privacy, security, and compliance requirements.</li> <li>Maintain application audit logging and documentation and support security assessments, HIPAA Security Risk Analyses, compliance reviews, audits, investigations, and assigned remediation activities.</li> <li>Identify and escalate unauthorized access, inappropriate data use, security/privacy events, control deficiencies, and data-integrity concerns according to established procedures.</li> <li>Coordinate with application vendors on configuration, troubleshooting, integrations, reporting, upgrades, security issues, product changes, and technical support.</li> <li>Maintain current documentation and standard operating procedures for application configurations, database structures, integrations, data flows, access models, reporting processes, administrative procedures, and system dependencies.</li> <li>Support application governance, business continuity, disaster recovery, retention, privacy, security, and data-management activities in partnership with IT leadership, Compliance, system owners, and program teams.</li> <li>Support Microsoft 365 and information-governance services where they intersect with assigned business applications, organizational data, records management, access control, or information protection.</li> <li>Additional Duties as assigned.</li> <li style="list-style-type: none;"></li> <li style="list-style-type: none;"> <p><strong>Essential Physical Job Functions:</strong></p> </li> <li>Ability to move through multiple office locations.</li> <li>Ability to lift and move technology equipment up to 30 lbs.</li> <li>Ability to sit, stand, walk, bend, and work onsite regularly.</li> <li>Ability to work onsite in New York City</li> </ul>
Requirements: <div>&nbsp;</div> <ul> <li>Associate&rsquo;s degree or higher in Information Technology, Computer Science, Information Systems, Database Management, or a related field, or equivalent relevant professional experience.</li> <li>3+ years of hands-on experience administering case-management, CRM, EHR, client-services, human-services, healthcare, or comparable line-of-business applications.</li> <li>Demonstrated experience configuring and administering business applications, including forms, fields, workflows, user accounts, roles and permissions, reports, system settings, integrations, and vendor-supported functionality.</li> <li>Experience working with relational databases and structured data, including tables, fields, relationships, keys, queries, joins, filters, and data validation, with working knowledge of SQL for reporting, troubleshooting, and analysis.</li> <li>Experience troubleshooting data and reporting issues, including duplicate or missing records, data-entry inconsistencies, field mappings, filters, date ranges, record status, query logic, and underlying data relationships.</li> <li>Experience administering systems containing confidential, client, healthcare, or regulated information, with an understanding of role-based access, least privilege, data governance, privacy, security, retention, and compliance principles.</li> <li>Experience working directly with program or business stakeholders to gather requirements and translate operational needs into application configurations, workflows, reports, and data improvements.</li> <li>Experience documenting application configurations, database and data structures, integrations, data flows, administrative procedures, access models, and system dependencies.</li> <li>Working experience with Microsoft 365 or comparable enterprise collaboration and identity platforms as they relate to access management, information governance, and business applications.</li> <li>Strong troubleshooting, communication, documentation, stakeholder-management, and problem-solving skills, with the ability to manage competing priorities and follow established governance and change-management processes.</li> <li>Experience primarily limited to Microsoft 365 administration, Windows Server, VMware, networking, endpoint management, infrastructure, or help desk support does not by itself meet the core application and data-systems requirements of this role.</li> </ul> <br /> <ul> <li style="list-style-type: none;"> <p><strong>Preferred Candidate Qualifications:</strong></p> </li> <li>Bachelor&rsquo;s degree in information technology, Computer Science, Information Systems, Database Management, or a related field.</li> <li>Experience administering Foothold AWARDS, Client Track (Case Worthy), electronic health records, case-management systems, CRM platforms, or comparable human-services applications.</li> <li>Direct experience with Foothold AWARDS or Client Track (Case Worthy) is highly preferred.</li> <li>Experience working with SQL Server or comparable relational database platforms in support of business applications, reporting, data validation, integrations, or troubleshooting.</li> <li>Experience designing, maintaining, or troubleshooting database tables, views, queries, joins, stored procedures, data relationships, or reporting datasets.</li> <li>Experience working in healthcare, behavioral health, human services, nonprofit, or other regulated environments.</li> <li>Experience supporting applications subject to HIPAA, financial, or comparable privacy/security requirements.</li> <li>Experience with system integrations, APIs, data exchange, ETL processes, imports/exports, reporting, data-quality initiatives, application modernization, or business-process improvement.</li> <li>Experience supporting access reviews, audit logging, security assessments, compliance reviews, or evidence collection for business applications containing sensitive or regulated data.</li> <li>Experience with Microsoft 365, SharePoint Online, Purview, Entra ID, or Microsoft information-governance technologies.</li> <li>Relevant certifications in data systems, database administration, Microsoft cloud, security, or information governance are a plus.</li> <li>Experience supporting migrations or modernization initiatives involving cloud-based collaboration or business applications.</li> </ul> <br /><br /><br /><br /> <div class="c-career-search-details-view__details-heading"><strong>Additional Information</strong></div> <div class="c-one-column-layout"> <ul> <li class="c-one-column-layout__list-item"><span class="c-one-column-layout__label m-fixed">FLSA Status:&nbsp;</span><span class="c-one-column-layout__value">Exempt</span></li> <li class="c-one-column-layout__list-item"><span class="c-one-column-layout__label m-fixed">Worker Type:&nbsp;</span><span class="c-one-column-layout__value">Regular (Benefits Eligible)</span></li> <li class="c-one-column-layout__list-item"><span class="c-one-column-layout__label m-fixed">References Required?&nbsp;</span><span class="c-one-column-layout__value">Yes</span></li> <li class="c-one-column-layout__list-item"><span class="c-one-column-layout__label m-fixed">Background Check Required?&nbsp;</span><span class="c-one-column-layout__value">No</span></li> <li class="c-one-column-layout__list-item"><span class="c-one-column-layout__label m-fixed">Proof of Education Required?&nbsp;</span><span class="c-one-column-layout__value">Yes</span></li> </ul> </div>