Trust Manager

<strong>Thank you for your interest in working for Hestia which offers an opportunity to work for a vibrant and dynamic organisation which has a really important vision &ndash; &ldquo;Empowering People, Changing Lives&rdquo;.</strong><br /><br /><strong>Looking for a team with a good track record in raising money from Trust and Foundations? Come and join Hestia!</strong>

London Bridge


<p>Hestia is a vibrant, London wide charity that has supported vulnerable adults and children for over 40 years. We empower people across the community to rebuild their lives, realise their potential and live fulfilling and independent lives.<br /><br />We use our 45 years of experience to support 9,000 adults and children across London. We try to help anyone who needs us, whatever their circumstances helping survivors of Domestic Abuse and their families to rebuild their lives, creating a stronger future for themselves in a safe and healthy environment.<br /><br />Contact Us: Tel: +44 (0)20 7378 3119<br /><br /></p>

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Grade: 42-43

£38,100 rising to £38,964 per year after 1 year

Overview: <p><strong>About the Department</strong>: Hestia&rsquo;s newly enlarged fundraising team which is on a very exciting journey to make a real difference to our service users. Due to our range of services, we are in a good position to apply to a variety of causes, trusts and foundations. Fundraising is friendly and enthusiastic team raising money to change lives of many people across London. Our income comes from individuals, trusts, corporates and events. New Fundraising strategy was approved this year and we are aiming to engage with our supporters even further and increase our income so we can reach more people in London.</p> <p><br /><strong>VISION</strong>: Our vision is &lsquo;Empowering people, changing lives&rsquo;. We reach out when vulnerable adults and children find themselves in crisis and we provide ongoing support to help transform their lives.<br /><br /><strong>MISSION</strong>: The needs of the people who use our services are at the heart of everything we do. Our mission is to deliver high quality and empowering housing, support, protection and care services in partnership with service users and local communities.<br /><br /><strong>VALUES</strong>: Our aim is to support vulnerable adults and children to realise their aspirations and fulfil their potential. We take great pride in the work that we do each day and in the values that strengthen our ethos.</p> <p><strong><u>Person specification:</u></strong></p> <ul> <li>Experience in Trusts fundraising with a substantial record of success, including face to face and written applications</li> <li>Tractable experience of developing trust proposals and securing at least five figure grants</li> <li>Skilled influencer with the ability to resolve complex opportunities. 
</li> <li>Ability to manage a wide range of stakeholder and donor relationships using a wide range of communication methods e.g. in person, websites, social media and newsletters</li> </ul> <p>In return we offer a competitive salary, a supportive working environment and a host of benefits including pension, employee discounts, 25 days holiday per annum (for full-time positions) plus the option to buy an additional 3 weeks, cycle to work scheme and season ticket loan.<br /><br /><strong>MAIN PURPOSE OF POST</strong>: Assume overall responsible for securing income from trusts in line with Hestia&rsquo;s ambitious financial targets</p> <p><strong>Hours: </strong>39 hours per week, Part-time available for the right candidate</p> <strong>Working Pattern: </strong>We offer flexible working hours (our core hours are 10-4) with the option to regularly work from home.<br /><br /><strong>Terms and Conditions<br /></strong> <ul> <li>Salary: &pound;38,100 per year, rising to &pound;38,964 per year after successful completion on 9 month probation period and 12 month continuous service.</li> <li>Pension: As required under pension reform legislation you will be automatically enrolled into a personal pension scheme (Legal &amp; General) where Hestia will match your personal contributions up to a maximum of 5% of your salary. Your initial contributions will be at 1%, if you wish to increase up to 5% or opt out of the scheme, please contact our payroll department.</li> <li>Hours of work: 39 per week on average</li> <li>Holidays: 195 hours per year, plus 62.4 hours public holidays. Our holiday year runs from April until March.</li> <li>Sickness: <ul> <li>Length of employment: Annual sick pay entitlement pro-rata.</li> <li>Up to 9 months: 10 standard working days (78 hours) on full pay</li> <li>9 months to 2 years: 20 standard working days (156 hours) on full pay / 20 standard working days (156 hours) on half pay</li> <li>Over 2 years: 30 standard working days (234 hours) on full pay / 30 standard working days (234 hours) on half pay</li> </ul> </li> </ul>
Responsibilities: <strong>Preparing and submitting trust applications</strong>:<br /> <ul> <li>Make tailored applications to trusts, foundations and statutory funders, ensuring that applications match the interests and giving potential of each funder, as well as the organisational objectives</li> <li>Develop internal and external appeals, where appropriate, and effective cases for support</li> <li>Develop and maintain a regular stewardship programme with trusts</li> <li>Prepare and write regular progress reports, in line with funders&rsquo; requirements.</li> <li>Prepare and write regular progress reports for the Senior Management Team.</li> <li>Contribute to the development, planning and implementation of the fundraising strategy.</li> <li>Work closely with everyone across the organisation to</li> <li>Keep up to date with funding needs and operational developments through regular meetings with managers in the Operations Directorate.</li> <li>Become fully conversant with the functions of Donor Perfect</li> <li>Maintain accurate and up-to-date records on the Donor Perfect database, ensuring that records are up to date and that all new grants/donations and correspondence have been entered.</li> <li>Participate and ensure effective administrative services to support and monitor our fundraising activities. This includes mail-merging, coding of donor records, ensuring income is recorded accurately, mailing documents and thanking donors</li> <li>Keep abreast of developments in fundraising and the sector</li> <li>Contribute new ideas for fundraising and identify suitable funding initiatives, and calls for proposals</li> <li>Participate in the day to day work of the organisation &ndash; such as reporting, attending team, management and Board meetings as required, and taking a flexible approach to general administrative and support tasks</li> <li>To take on other reasonable tasks and functions as requested by the Head of Fundraising</li> </ul>
Requirements: <strong>KEY SKILLS</strong>:<br /> <ul> <li>Previous experience in Trusts fundraising with a substantial record of success, including face to face and written applications.</li> <li>Tractable experience of developing trust proposals and securing at least five figure grants.</li> <li>Skilled influencer with the ability to resolve complex opportunities.</li> <li>Good attention to detail in all aspects of work e.g. maintaining accurate records, grammar etc.</li> <li>Ability to develop strong, high quality proposals and monitoring reports tailored to funders requirements and criterion.</li> <li>Ability to manage a wide range of stakeholder and donor relationships using a wide range of communication methods e.g. in person, websites, social media and newsletters.</li> <li>Ability to work under pressure, respond to priorities that may change at short notice and meet demanding deadlines.</li> <li>Numerate with experience of preparing budgets.</li> <li>Empathy with and understanding of Hestia&rsquo;s charitable causes.</li> <li>Skilled in use of MS Office packages, particularly MS Word, Excel, Publisher and Powerpoint.</li> <li>Willing and able to work occasional evenings and weekends.</li> </ul> <strong><br />KEY RELATIONSHIPS: </strong><br /><strong>Relationship with people who use the service:</strong><br /> <ul> <li>Develop positive, hopeful and trusting relationships with people using services</li> <li>Hold the belief that people can make positive changes in their life and have the capacity to do so</li> <li>Focus on strengths, aspirations, resilience and empower the person to recognise and build on their qualities</li> <li>Be an active listener who develops a holistic understanding of people</li> <li>Make sure the person has control, choice and ownership of their decisions</li> <li>Be honest, transparent and be able to both challenge and inspire</li> <li>Empower people to take positive risks</li> <li>Be warm and empathic, whilst maintaining appropriate boundaries Relationship with colleagues in Hestia and external stakeholders</li> <li>Hold colleagues and stakeholders in respectful positive regard, valuing their strengths and skills and providing constructive feedback and challenge where appropriate</li> <li>Communicate with openness and honesty, practicing active listening skills and being mindful of your behaviour and language in your interactions</li> <li>Encourage and welcome a diversity of viewpoints, recognising the different assets, knowledge and skills that others bring and understanding this is a partnership of equals</li> <li>Foster a team ethos by fulfilling your responsibilities, delivering your work on time, offering support to colleagues and stakeholders where appropriate and sharing your successes</li> <li>Bring the voice of people who use the service to the forefront of all our communication</li> <li>Develop a holistic knowledge of Hestia and be able to articulate the range of services Hestia offers to others</li> </ul> <br /><strong>Relationship with self:</strong><br /> <ul> <li>Proactively develop your knowledge, experience and/or skills by seeking out training and other opportunities to learn</li> <li>Be reflective and open to constructive challenge, showing willingness to try new things and learn from mistakes</li> <li>To think innovatively and seek solutions</li> <li>To develop self &ndash; awareness. To use supervisions and other reflective practise opportunities to consider your strengths and weaknesses, thoughts, beliefs, and motivations</li> <li>To be mindful of your own wellbeing and seek support where needed</li> <li>To take pride in your work and take your responsibilities seriously</li> </ul> <br /><strong>Relationship with people you line manage (if applicable): </strong><br /> <ul> <li>To role model proactive, positive behaviours and provide leadership</li> <li>To build a team culture that is committed to delivering excellent results and continuous improvement</li> <li>To build a positive, supportive and mutually respectful relationship with the people you line manage that fosters open, honest dialogue and trust</li> <li>To mentor, motivate and inspire, encouraging those you line manage to step up and take responsibility, grow their careers and develop new skills</li> <li>To provide those you line manage with opportunities for reflection and peer support, for example in team meetings, supervisions and informal catch ups</li> <li>To be mindful of the wellbeing of those you line manage, regularly taking time to check in and engage with the person</li> </ul> <br /><span style="text-decoration: underline;"><strong>This job description is subject to change depending on the needs of the service<br /><br /><br /></strong></span>If you have any convictions/cautions, this does not mean you cannot apply for any of our roles, however we do require a DBS for all positions. We will ensure that any positive disclosures on DBS records are discussed with candidates and fairly assessed by an internal panel.