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Hollywood Casino Aurora

Hollywood Casino Aurora

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">HOLLYWOOD CASINO AURORA</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,orders,process,quality assurance,assist,deliver,certification,education,experience

Regular Full-Time

$19 per hr.

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br /> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p>Click&nbsp;<a href="https://www.pennentertainment.com/careers/life-at-penn" target="_blank" rel="noopener noreferrer"><u>HERE</u></a>&nbsp;to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!</p> </div> </div> </div>
Responsibilities: <ul> <li>Greet guests take food and beverage orders efficiently and present food and check as necessary.</li> <li>Prepare and complete guest food orders</li> <li>Understand all portions of the menu and what is offered within the venue</li> <li>Settle checks using multiple tenders in a single transaction at times, utilizing property cash handling procedures.</li> <li>Perform any reasonable, temporarily assigned job duties outside the position&rsquo;s job description, where, in the Company&rsquo;s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.</li> <li>Provide &ldquo;A&rdquo; service to all guests, holding appropriate standards of service to all guests</li> <li>Understand and inform guests of property promotions within the outlet</li> <li>Promote the property and food &amp; beverage specific promotions and specials</li> <li>Recognize and resolve guest dissatisfaction, escalating to management when necessary</li> <li>Perform opening and closing procedures as assigned by management, ensuring cleanliness and organization of venue.</li> <li>Maintain company appearance and grooming standards</li> <li>Follow all safety and compliance procedures</li> <li>Maintain a clean kitchen and safe work environment</li> <li>Develop and maintain a positive working relationship both within department and within other departments, as well as with guests</li> <li>Ability to maintain a bank and handle cash effectively</li> <li>Bussing, cleaning, and stocking dining area as necessary</li> <li>Ability to maintain rapport and communicate with cooks and work as a team</li> </ul>
Requirements: <ul> <li>Obtain and maintain Serve Safe Food Certification and BASSET certification</li> <li>Ability to lift 50 pounds</li> <li>Excellent communication skills both written and oral with internal and external guests</li> <li>Ability to acquire and maintain a gaming badge</li> <li>Ability to work on feet for 8 hours or more</li> <li>Must be 21 years or older to serve alcohol</li> <li>Must be 21 years or older to work on the casino floor</li> <li>Must have High School diploma or GED</li> </ul>