Security Ambassador

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Hollywood Casino Aurora

Hollywood Casino Aurora

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">HOLLYWOOD CASINO AURORA</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

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Regular Full-Time

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br /> Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a> to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!<br /><br /><br />The security ambassador is responsible for safeguarding the assets of Hollywood Casino and its guests.
Responsibilities: <ul> <li>Safeguard assets, guests, and team members</li> <li>Escort gaming chips, tokens, cash, and other assets to the appropriate personnel</li> <li>Supervise the end of gaming day drop</li> <li>Oversee the counting of tokes</li> <li>Prepare security reports in a timely manner and ensure accurateness and completeness</li> <li>Know the procedures for both Security Control locations, i.e., Sensitive Key and Temporary - Badge Logs, Fire Alarm Panel, for Man Trap, Administrative Building, i.e., Cameras and Fire - Panel, and the Security Vehicle</li> <li>Demonstrate and follow the emergency procedures of the Security Department</li> <li>Assist the maintenance department in an emergency condition</li> <li>Responsible for the proper usage of equipment, i.e. radios, handcuffs, cameras, and ID scanners</li> <li>Responsible for Alcohol Awareness Initiative and ensures that only Guests over 21 years of age are allowed in the casino</li> <li>Address any individual not wearing an Illinois Gaming Board Identification Badge found in non-public areas</li> <li>Escort individuals who have an admitted gaming issue to the dockside IGB Agent</li> <li>Report suspicious activity</li> <li>Maintain First Aid/AED certification</li> <li>Respond to medical emergencies and complete Illness/Injury reports</li> <li>Promote and lead in our ACES of PENN program to external and internal guests that perpetuate Hollywood Casino&rsquo;s commitment towards quality guest service</li> </ul>
Requirements: <ul> <li>Must be 21 years of age</li> <li>High School Diploma or equivalent</li> <li>Ability to read, write, comprehend, and speak English</li> <li>Ability to perform basic mathematical operations, including calculating discounts, interest, and commissions and apply to practical situations</li> <li>Ability to stand for prolonged periods of time</li> <li>Physical mobility with reasonable accommodations including ability to push, pull, carry, and lift up to 50 lbs</li> <li>Must have a valid Illinois Driver's License</li> </ul>