Lead Surveillance Agent

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Hollywood Casino Aurora

Hollywood Casino Aurora

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">HOLLYWOOD CASINO AURORA</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,leadership,operations,reporting,education,experience

Regular Full-Time

$22.00 to $23.10 per hour

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.<br /> <br /> Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.<br /> <br /> <p>Click&nbsp;<a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a>&nbsp;to discover how we empower team members to grow, thrive, and advance in their careers.</p>
Responsibilities: The lead surveillance agent conducts clandestine surveillance throughout the casino property for the protection of company assets utilizing video and audio capabilities.<br /> <br /> <ul> <li>Monitor casino guests and team members throughout the property</li> <li>Observe and videotape table games and electronic gaming devices to ensure integrity on the games</li> <li>Observe and videotape count room activities such as table game drops, bill validator drops in protection of company assets until all are accurately and properly accounted for</li> <li>Observe and videotape cage areas for proper redemption and payout of chips, tickets and other casino related instruments used on a daily basis</li> <li>Review and report videotaped incidents to the requestor</li> <li>Report violations of company policy, procedure, or internal controls</li> <li>Take photographs for purpose of proper documentation of incidents and events</li> <li>Report illegal or unusual activities to appropriate members of management</li> <li>Assist Surveillance Supervisor with training</li> <li>Be knowledgeable of Illinois Gaming Board regulations and company internal controls</li> <li>Demonstrate an ability and commitment to deliver quality guest service to external and internal guests</li> <li>Follow all safety rules</li> </ul>
Requirements: <ul> <li>Must be 21 years of age</li> <li>HS Degree or equivalent work experience related to the nature of the position</li> <li>One year of Casino Surveillance or gaming-related experience</li> </ul>