Banquet Manager

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Hollywood Casino Aurora

Hollywood Casino Aurora

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">HOLLYWOOD CASINO AURORA</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: grow,teamwork,culture,management,budgeting,quality assurance,planning,marketing,assist,training,oversee,analysis,knowledge,experience,skills,menu,consulting,training,procedure,analysis

Regular Full-Time

$72,000 to $82,000 annually, plus bonus eligibilit

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.<br /> <br /> Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.<br /> <br /> Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a> to discover how we empower team members to grow, thrive, and advance in their careers.<br /> <br />
Responsibilities: <p>The Banquet Manager oversees all banquet and special event operations. This role ensures exceptional guest service by planning, coordinating, and supervising banquet events such as weddings, corporate meetings, conventions, VIP functions, and private parties. The Banquet Manager leads banquet staff, coordinates with culinary, beverage, sales, and casino departments, manages event logistics, and maintains high standards of service, safety, and profitability.</p> <ul> <li><span data-contrast="auto">Oversee all aspects of Banquet Event Order set up, execution and breakdown for Convention, Catering, Banquet functions.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Actively participate in budget planning and cost control.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Ensure quality of product and service conducive to excellent and consistent quality presentation of food, beverageand service.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Analyze and recognize deficiencies or problem areas and provide corrective material, financial and personnel resources to accomplish desired results.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Communicates effectively with the Marketing, Casino Operations, and Banquet team, Entertainment team, all levels of Team Members within the department, other departments, and Corporate Office staff as appropriate.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Conducts meetings with departmental staff on a regular basis to ensure thorough and timely information flow.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Assists in the</span> <span data-contrast="auto">development, implementation and enforcement of all rules and policies</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Responsible for regulation and overseeing the safe work practices of all Food &amp; Beverage Team Members.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Hire, train, evaluate, counsel, and oversee the supervision of all Team Members within the department.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Supervise purchasing of Banquet and event products and inventory controls.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> </ul>
Requirements: <ul> <li><span data-contrast="auto"> Must be at least 21 years of age.</span><span data-ccp-props="{&quot;335551550&quot;:6,&quot;335551620&quot;:6}">&nbsp;</span></li> <li><span data-contrast="auto">At least five (5) years of varied Food and Beverage progressive management experience, with strong convention/catering background.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Extensive knowledge of culinary, banquets, bar and restaurant operations.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Menu planning, food, liquor and labor costing, budget, P/L statements.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Exceptional leadership and communications skills.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Knowledge of food preparation and menu engineering.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Exceptional knowledge of serving skills at all levels.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Extensive wine, beer and spirits knowledge</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Intermediate to advanced computer skills.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Thorough knowledge of budgeting, fiscal planning, and Food and Beverage cost control.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Exceptional customer service skills</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Ability to demonstrate sound judgment</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Comprehensive food knowledge, which includes Profit and Loss Statements, cost control, training, inventory control and sanitation.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span>&nbsp;</li> </ul> <p><strong><span data-contrast="auto">SUPERVISORY RESPONSIBILITIES</span></strong><strong><span data-contrast="auto">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></strong><span data-ccp-props="{&quot;134245417&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;469777462&quot;:[396],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Responsible for staff development and training programs.</span><span data-ccp-props="{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Responsible for rewards and recognition program to maximize employee engagement.</span><span data-ccp-props="{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Evaluates team members within department and delivers constructive feedback to employees in regards toperformance.</span><span data-ccp-props="{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigningand directing work) to meet business needs.&nbsp;</span><span data-ccp-props="{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Determines work procedures and expedites workflow.</span><span data-ccp-props="{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Responsible for employee performance (disciplining, coaching, counseling).</span><span data-ccp-props="{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200}">&nbsp;</span></li> </ul>