Slot Technician 1 - FT

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Hollywood Casino at Columbus

Hollywood Casino Columbus

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">HOLLYWOOD CASINO COLUMBUS</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,customer service,performance,quality assurance,qualifications

Regular Full-Time

$20.00 per hour

Overview: <p>We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.&nbsp;</p> <p>&nbsp;</p> <p>Click&nbsp;<a href="https://www.pennentertainment.com/careers/life-at-penn" target="_blank" rel="noopener noreferrer"><u>HERE</u></a>&nbsp;to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!</p>
Responsibilities: <ul> <li>General maintenance, troubleshooting and repair of Slot Machines.</li> <li>Respond to any machine malfunctions on the casino floor.</li> <li>Assist customers with questions and complaints regarding slot machines. Provide answers, explanations and rectify problems as appropriate.</li> <li>Prove a high level of customer service to guests and team members.</li> <li>Understand and adhere to call company standards, policies and procedures.</li> <li>Complete required training and development objectives within assigned timeframe.</li> <li>Projects a positive attitude and image at all times.</li> <li>Collaborate and work within a team-driven environment.</li> <li>Accurately prioritize, organize and complete multiple tasks.</li> <li>Complete required paperwork in a timely manner.</li> <li>Meet attendance guidelines of the job and adhere to the regulatory, department and company policies.</li> <li>Keep work areas clean and free of safety hazards, debris and litter.</li> <li>All other duties and/or responsibilities as assigned.</li> </ul>
Requirements: <ul> <li>Must be at least 21 years of age.</li> <li>High School Diploma or GED Equivalent is required; Technical or Associate Degree preferred.</li> <li>Minimum 6 months&rsquo; customer facing experience.</li> <li>PC proficiency.</li> <li>Technical background preferred.</li> <li>Prior experience within slots/VLT department is a plus.</li> <li>Network troubleshooting experience is a plus.</li> </ul> <br /><br /> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">STAY IN THE GAME. FOLLOW US.</h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p>We&rsquo;ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET&trade; and theScore Bet Sportsbook and Casino&reg;.</p> <p>&nbsp;</p> <p>Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability &mdash; for our community, our team members, our vendors, and our planet.&nbsp;</p> </div> </div> </div>