Security Specialist - Part Time


Hollywood Casino Lawrenceburg

Hollywood Casino Lawrenceburg


keywords: summary,security,performance,customer service,support,qualifications,work environment,communication,physical requirements,skills

Regular Part-Time

$17 per hour

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br /> Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities: <ul> <li>Provide security in entertainment venues including but not limited to, Boogie Nights by maintaining low visibility, handling problem situations, watching for safety hazards, and providing assistance to medical personnel.</li> <li>Provide security escorts for monetary transfers.</li> <li>Oversee patron entry and exiting of venue: provide crowd control, check I.D.s, and check for items not allowed in venue.</li> <li>Provide assistance to customers: give directions, etc. Provide special assistance to disabled patrons as necessary.</li> <li>Resolve conflicts between patrons in a quiet decisive manner.</li> <li>Provide training to new officers and serve as a field training officer as needed.</li> <li>Write detailed reports as required for incidents involving law violations, regulatory violations and/or violations of company policy and procedure.</li> <li>Testify in court.</li> <li>Present and provide enforcement on the floor.</li> <li>Occasionally, strenuous physical activity is required.</li> <li>Provide positive communication and use customer service training skills with every patron and co-worker.</li> <li>Perform duties in a safe manner; report any potential safety hazards to management staff.</li> <li>Perform any reasonable, temporarily assigned job duties outside the position&rsquo;s job description, where, in the Company&rsquo;s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.</li> </ul>
Requirements: <ul> <li>Must be at least 21 years of age.</li> <li>High School Diploma or equivalent required.</li> <li>Previous experience in a guest service-related field required. Six (6) months of related experience and/or training preferred.</li> <li>Ability to obtain and maintain a valid Driver&rsquo;s License and operate company vehicles as needed.</li> <li>Must have excellent customer service and interpersonal skills.</li> <li>Strong problem-solving, mediation, and organizational skills required.</li> <li>Must have excellent written and verbal communication skills; must be fluent and literate in English.</li> <li>Ability to identify and quickly respond to potential problems and conflicts and defend self and others in combative situations.</li> <li>Must have the ability to run on level surfaces as well as up and down stairs.</li> <li>Ability to maintain a high level of confidentiality and professionalism.</li> <li>Must have strong computer skills and be fully competent in Microsoft Office applications.</li> <li>Ability to write clear, accurate, and concise reports.</li> <li>Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.</li> <li>Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.</li> <li>Ability to work collaboratively and communicate effectively with guests and team members at all levels of the organization.</li> <li>Must have the ability to remain calm in emergency or stressful situations.</li> <li>Ability to tolerate second-hand smoke, noise, and bright lights.</li> <li>Ability to work at a fast pace in often crowded/noisy environment.</li> <li>Must meet professional appearance standards as prescribed by company policy.</li> <li>Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.</li> <li>Employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.</li> <li>The employee must be able to lift and/or move up to 100 lbs.</li> </ul> <br /><br /> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">&nbsp;</h2> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">STAY IN THE GAME. FOLLOW US.</h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p>We&rsquo;ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via theScore |BET.</p> <p>&nbsp;</p> <p>Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability &mdash; for our community, our team members, our vendors, and our planet.&nbsp;</p> </div> </div> </div> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job">&nbsp;</div>