Server- Sports Bar- Full Time


Hollywood Casino Lawrenceburg

Hollywood Casino Lawrenceburg


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Regular Full-Time

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br /> Click <a href="" target="_blank" rel="noopener noreferrer">HERE</a> to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities: <strong>Responsibilities</strong>:<br /> <ul> <li>Adheres to all departmental and property policies and procedures regarding guest service standards.</li> <li>Greets and welcomes each guest seated in assigned station.</li> <li>Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.</li> <li>Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).</li> <li>Suggests items to guests based on expressed guest preferences.</li> <li>Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards.</li> <li>Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.</li> <li>Resolves service issues according to established guidelines.</li> <li>Itemizes, totals, and presents check for payment to correct customers.</li> <li>Assists bus persons, as necessary, in bussing, cleaning, and setting tables.</li> <li>Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.</li> <li>Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.</li> <li>Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.</li> <li>Completes assigned side work as directed.</li> <li>Knows and promotes current casino events and programs and can give guests directions to all casino areas.</li> <li>Maintains strict confidentiality in all company matters.</li> </ul>
Requirements: <strong>Qualifications</strong>:<br /> <ul> <li>Must be at least 21 years of age.</li> <li>High School Diploma or equivalent; minimum one year of experience as a restaurant server.</li> <li>Extensive beer knowledge preferable.</li> <li>Must have excellent customer service and interpersonal skills.</li> <li>Must be able to read, write legibly, understand, and speak English.</li> <li>Ability to tolerate second-hand smoke, noise, and bright lights.</li> <li>Ability to work at a fast pace in often crowded/noisy environment.</li> <li>Must meet professional appearance standards as prescribed by company policy.</li> <li>Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.</li> <li>Employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.</li> <li>Employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.</li> <li>Employee must be able to lift and/or move up to 50 lbs.</li> </ul>