LEC F&B Server- Part Time

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Hollywood Casino Lawrenceburg

Hollywood Casino Lawrenceburg

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">HOLLYWOOD CASINO LAWRENCEBURG</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

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Regular Part-Time

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br /> Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a> to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities: <ul><li>Adheres to all departmental and property policies and procedures regarding guest service standards. </li><li>Greets and welcomes each guest seated in assigned station. </li><li>Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. </li><li> Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). </li><li>Suggests items to guests based on expressed guest preferences. </li><li>Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. </li><li> Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. </li><li>Resolves service issues according to established guidelines. </li><li>Itemizes, totals, and presents check for payment to correct customers. </li><li>Assists bus persons, as necessary, in bussing, cleaning, and setting tables. </li><li>Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. </li><li>Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. </li><li>Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures. </li><li>Completes assigned side work as directed. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. </li><li> Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.</li><li> Performs duties in a safe manner; reports any potential safety hazards to management staff. </li><li>Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. </li><li> Maintains strict confidentiality in all company matters.</li></ul>
Requirements: <ul><li>Must be at least 19 years of age. </li><li>High School Diploma or equivalent preferred. </li><li> Minimum two (2) years of food server experience in a high-volume, full-service restaurant. </li><li> Must have excellent customer service and interpersonal skills. </li><li> Must be able to read, write, speak, and understand English. </li><li>Ability to maintain a high level of confidentiality and professionalism. </li><li> Must have knowledge of table service procedures and table etiquette. </li><li>Ability to work collaboratively and communicate effectively with team members at all levels of the organization. </li><li> Available to work required schedule, which may include nights, weekends, holidays, and overtime as needed. </li><li>Ability to tolerate second-hand smoke, noise, and bright lights. </li><li>Ability to work at a fast pace in often crowded/noisy environment. </li><li>Must meet professional appearance standards as prescribed by company policy. </li><li> Employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. </li><li>The employee must be able to lift and/or move up to 50 lbs.</li></ul>