LEC F&B Server- No Ce- Part Time

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Hollywood Casino Lawrenceburg

Hollywood Casino Lawrenceburg

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">HOLLYWOOD CASINO LAWRENCEBURG</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

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Regular Part-Time

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.<br /> <br /> Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.<br /> <br /> Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a> to discover how we empower team members to grow, thrive, and advance in their careers.<br />
Responsibilities: <ul><li>Adheres to all departmental and property policies and procedures regarding guest service standards. </li><li>Greets and welcomes each guest seated in assigned station. </li><li>Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. </li><li> Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). </li><li>Suggests items to guests based on expressed guest preferences. </li><li>Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. </li><li> Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. </li><li>Resolves service issues according to established guidelines. </li><li>Itemizes, totals, and presents check for payment to correct customers. </li><li>Assists bus persons, as necessary, in bussing, cleaning, and setting tables. </li><li>Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. </li><li>Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. </li><li>Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures. </li><li>Completes assigned side work as directed. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. </li><li> Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.</li><li> Performs duties in a safe manner; reports any potential safety hazards to management staff. </li><li>Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. </li><li> Maintains strict confidentiality in all company matters.</li></ul>
Requirements: <ul><li>Must be at least 19 years of age. </li><li>High School Diploma or equivalent preferred. </li><li> Minimum two (2) years of food server experience in a high-volume, full-service restaurant. </li><li> Must have excellent customer service and interpersonal skills. </li><li> Must be able to read, write, speak, and understand English. </li><li>Ability to maintain a high level of confidentiality and professionalism. </li><li> Must have knowledge of table service procedures and table etiquette. </li><li>Ability to work collaboratively and communicate effectively with team members at all levels of the organization. </li><li> Available to work required schedule, which may include nights, weekends, holidays, and overtime as needed. </li><li>Ability to tolerate second-hand smoke, noise, and bright lights. </li><li>Ability to work at a fast pace in often crowded/noisy environment. </li><li>Must meet professional appearance standards as prescribed by company policy. </li><li> Employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. </li><li>The employee must be able to lift and/or move up to 50 lbs.</li></ul>