Restaurant Host- Cashier

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Hollywood Casino St. Louis

Hollywood Casino & Hotel St. Louis

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">HOLLYWOOD CASINO &amp; HOTEL ST. LOUIS</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,customer service,quality assurance,education,experience,communication,schedule

Regular Full-Time

Up to $22 per hour

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br /> <p>Click&nbsp;<a href="https://www.pennentertainment.com/careers/life-at-penn" target="_blank" rel="noopener noreferrer"><u>HERE</u></a>&nbsp;to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!</p> <div>&nbsp;</div> <div> <div> <div><strong>What does Hollywood Casino &amp; Hotel have to offer?</strong></div> <ul> <li>Day 1 medical, dental, &amp; vision benefits!</li> <li>Uber benefit for nearby metro stops.</li> <li>Recognition programs with cash rewards, gift cards, &amp; more.</li> <li>Tuition Reimbursement, Lindenwood University Discounts, &amp; Diversity Scholarship for Team Member&rsquo;s children.</li> </ul> </div> <p><strong>FULL-TIME AND PART-TIME POSITIONS AVAILABLE</strong></p> <p>As a&nbsp;<strong>Host/Cashier,</strong>&nbsp;you will:</p> <div><em><strong>Shift: Friday- Sunday, hours vary between 1:30pm- 10:30pm |&nbsp;</strong></em><em><strong>Pay: $14.00 per hour + tips (Tip Avg. $80 per shift)</strong></em></div> </div> <p>&nbsp;</p>
Responsibilities: <ul><li> Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant.</li><li> Seats guests in restaurant as per specified rotation requirements. </li><li> Maintains proper seating and reservation documentation.</li><li> Monitors restaurant for table availability.</li><li> Keeps designated working area clean and organized; wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards.</li><li> Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required.</li><li> Completes all assigned closing duties at end of shift.</li><li> Knows and promotes current casino events and programs and can give guests directions to all casino areas.</li><li> Thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play.</li></ul>
Requirements: <ul><li>Applicant must be at least 18 years of age.</li><li>High School Diploma or equivalent.</li><li>Previous customer service experience in a high-volume operation preferred.</li><li>Read, write, speak, and understand English.</li><li>Excellent customer service/communication skills.</li><li>Available to work required schedule which may include nights, weekends, holidays, and overtime as needed. </li><li>Must meet professional appearance standards as prescribed by company policy. </li><li>Must be able to respond to visual and oral cues.</li></ul>