Slot Attendant

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Hollywood Casino St. Louis

Hollywood Casino & Hotel St. Louis

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">HOLLYWOOD CASINO &amp; HOTEL ST. LOUIS</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,customer service,management,experience,skills,physical demands

Regular Part-Time

Earn up to $35.00 per hour

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.<br /> <br /> Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.<br /> <br /> <p>Click&nbsp;<a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a>&nbsp;to discover how we empower team members to grow, thrive, and advance in their careers.<br /><br /></p> <div> <div><strong>*EARN UP TO $35.00 PER HOUR*</strong></div> <div><strong><em>*the position average is based on a tip pool evenly distributed amongst each attendant each pay period.</em></strong></div> <div>&nbsp;</div> </div> <div><strong><br />What does Hollywood Casino &amp; Hotel have to offer?</strong></div> <ul> <li>Day 1 medical, dental, &amp; vision benefits!</li> <li>Uber benefit for nearby metro stops.</li> <li>Recognition programs with cash rewards, gift cards, &amp; more.</li> <li>Tuition Reimbursement, Lindenwood University Discounts, &amp; Diversity Scholarship for Team Member&rsquo;s children.</li> </ul> <p><span data-contrast="auto"><strong><em>Shift: Late Evening/Overnight</em></strong></span></p>
Responsibilities: <ul> <li class="" data-start="145" data-end="267"> <p data-start="147" data-end="267">Creates a fun and engaging atmosphere for guests, encouraging enjoyment and participation from both players and peers.</p> </li> <li class="" data-start="268" data-end="345"> <p data-start="270" data-end="345">Enhances player experiences through proactive interaction and enthusiasm.</p> </li> <li class="" data-start="346" data-end="414"> <p data-start="348" data-end="414">Recognizes and resolves simple Ticket In/Ticket Out (TITO) jams.</p> </li> <li class="" data-start="577" data-end="651"> <p data-start="579" data-end="651">Proactively assists players with questions or issues related to games.</p> </li> <li class="" data-start="806" data-end="875"> <p data-start="808" data-end="875">Ensures excellent guest service throughout the gaming experience.</p> </li> <li class="" data-start="876" data-end="945"> <p data-start="878" data-end="945">Actively patrols assigned areas to seek engagement opportunities.</p> </li> <li class="" data-start="946" data-end="1046"> <p data-start="948" data-end="1046">Responds promptly to dispatch calls while maintaining a strong floor presence and guest rapport.</p> </li> <li class="" data-start="1047" data-end="1100"> <p data-start="1049" data-end="1100">Encourages and promotes loyalty card utilization.</p> </li> <li class="" data-start="1101" data-end="1177"> <p data-start="1103" data-end="1177">Represents the brand in a professional, energetic, and entertaining way.</p> </li> </ul>
Requirements: <ul> <li>Must be at least 21 years of age.</li> <li>Must be proficient in Microsoft Office applications (Excel, Access, Word).</li> <li>Excellent written/verbal communication skills.</li> <li>Excellent customer service skills.</li> <li>Must have a proven track record of personally providing excellent customer service.</li> <li>Possesses a friendly, outgoing demeanor and enjoys interactions with players.</li> <li>Has the ability to read open/closed players and adapts the delivery to enhance their experience.</li> <li>Ability to personalize their service to the player without appearing to be scripted.</li> <li>Dedicated team player.</li> <li>Able to handle multiple tasks; flexible and positive when adjusting to change.</li> <li>Attention to detail and follow-through.</li> <li>Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.</li> </ul>