Front Desk Agent

...

Hollywood Casino St. Louis

Hollywood Casino & Hotel St. Louis

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">HOLLYWOOD CASINO &amp; HOTEL ST. LOUIS</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,customer service,operations,qualifications

Regular Full-Time

$16.00 per hour

Overview: <p>We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.&nbsp;&nbsp;</p> <p>Click&nbsp;<a href="https://www.pennentertainment.com/careers/life-at-penn" target="_blank" rel="noopener noreferrer"><u>HERE</u></a>&nbsp;to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!<br /><br /></p> <div><strong>What does Hollywood Casino &amp; Hotel have to offer?</strong></div> <ul> <li>Day 1 medical, dental, &amp; vision benefits!</li> <li>Uber benefit for nearby metro stops.</li> <li>Recognition programs with cash rewards, gift cards, &amp; more.</li> <li>Tuition Reimbursement, Lindenwood University Discounts, &amp; Diversity Scholarship for Team Member&rsquo;s children.</li> </ul> <br /><br /> <div><em><strong>Shift:</strong><strong>&nbsp;6:00am-2:30pm and flexible hours&nbsp;<br /><br /></strong></em></div> <div><strong><em>Pay: $16.00 per hour&nbsp;</em></strong></div>
Responsibilities: <ul> <li>Efficiently and effectively check guests in and out, provide information about property events, understand guest requests and respond to guest needs.</li> <li>Process guest payments and accounts upon checkout in an efficient, timely, and accurate manner aligned with internal controls.</li> <li>Answer internal and external calls in order to answer questions, direct calls or provide general information.</li> <li>Operate AS/400 hotel computer system, credit card machine and other office equipment.</li> <li>Perform other duties as assigned by leadership.</li> </ul>
Requirements: <ul> <li>Applicant&nbsp;<strong>must be at least 18 years</strong>&nbsp;of age.</li> <li>High School Diploma or equivalent<em>&nbsp;preferred.</em></li> <li>Prior cash handling is&nbsp;<em>preferred.</em></li> <li>Basic computer and math skills are&nbsp;<em>required</em>&nbsp;and the ability to operate POS systems is&nbsp;<em>strongly preferred.</em></li> <li>Flexibility to varying schedules, including evenings, weekends, and holidays is&nbsp;<em>strongly preferred.</em></li> <li>Ability to maintain a high level of energy, confidence, and professionalism is&nbsp;<em>strongly preferred.</em></li> </ul>