Apprentice Cook


Hollywood Casino at Charles Town Races

Hollywood Casino at Charles Town Races


keywords: grow,culture,safety,monitoring,teamwork,quality assurance,guest service,cleaning,experience,skills,deadlines,compliance,physical demands,communication,knowledge

Regular Full-Time

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br /> Come, join us. It&rsquo;ll be fun.
Responsibilities: <ul><li>Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check, and comps, delivery of order to guests, and bussing and cleaning of dining area.</li><li>Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate, and timely fashion.</li><li>Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. - Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date, and proper storage containers to minimize waste and spoilage and ensure quality attractiveness.</li><li>Partners with culinary staff to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.</li><li>Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc.</li><li>Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe).</li><li>Adheres to regulatory, safety, departmental, and company policies.</li><li>Supports safety and accident prevention programs (non-slip footwear, proper lifting).</li><li>Presents oneself as a Credit to Company and encourages others to do the same.</li><li>Performs all other related and compatible duties as assigned.</li></ul>
Requirements: <ul><li>Must be at least 18 years of age.</li><li>Six months of experience in food or customer service field with cash handling preferred.</li><li>Must possess excellent interpersonal skills.</li><li>Good oral and written communication skills; must be fluent and literate in English.</li><li>Able to be on feet for entire shift. - Must be able to listen and respond to visual and aural cues.</li><li>Must be able to tolerate areas containing second-hand smoke, high noise levels, and bright lights.</li><li>Successful or better performance against Performance Appraisal Standards.</li><li>Ability to work collaboratively within the outlet for effective day to day operations.</li><li>Compliance with all regulatory, governmental, and safety requirements.</li><li>Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment.</li><li>Knowledge of and compliance with departmental, property, and company policies and procedures.</li><li>Maintain health department standards and regulations</li><li>Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.</li></ul>