Slot Technician


Hollywood Casino at Charles Town Races

Hollywood Casino at Charles Town Races


keywords: summary,operations,teamwork,compliance,education,experience,skills,physical demands,environment

Regular Full-Time

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br />Click&nbsp;<a href="" target="_blank" rel="noopener noreferrer"><u>HERE</u></a>&nbsp;to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities: <ul> <li>Responsible for Slot Performance operation for assigned shift for the company while promoting internal and external guest development.</li> <li>Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs Technicians.</li> <li>Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction.</li> <li>Responsible for the overall integrity of daily operations.</li> <li>Ensures compliance with all regulatory, internal control, and policies and procedures.</li> <li>Performs Technician job responsibilities throughout shift.</li> <li>Presents oneself as a Credit to the Company and encourages others to do the same.</li> <li>Performs all other related and compatible duties as assigned.</li> </ul>
Requirements: <ul> <li>High School Diploma or equivalent.</li> <li>Two years of experience on slot machines and associated equipment.</li> <li>Electronic/mechanical troubleshooting and use of electronic test equipment experience required (ex: board testers, multi-meters, o-scopes).</li> <li>Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests, and vendors.</li> <li>Must possess excellent interpersonal skills.</li> <li>Good oral and written communication skills; must be fluent and literate in English.</li> <li>Ability to stand and walk for entire shift and mobility to move easily around entire property.</li> <li>Must be able to listen and respond to visual and aural cues.</li> <li>Must be able to tolerate areas containing second-hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.</li> <li>Must acquire all necessary skills for Slot Performance Supervisor in which successful completion of Superlap is required.</li> <li>Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.</li> </ul>