Slot Attendant (PT)


Hollywood Casino at Greektown

Hollywood Casino at Greektown

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">HOLLYWOOD CASINO AT GREEKTOWN</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: benefits,grow,culture,performance,teamwork,mobile,guest service,require,control,procedure,communication,responsive,maintenance,knowledge,environment,technology,write,professional

Regular Part-Time

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br /> Click <a href="" target="_blank" rel="noopener noreferrer">HERE</a> to learn more about our Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities: <ul> <li>A Slot Attendant is responsible for fulfilling the service needs of slot players while ensuring an exceptional experience for all guests; works at a fast-pace and require operational savvy along with unwavering enthusiasm and resilience. An eagerness to serve coupled with the ability to be accurate while efficient is the mark of a great Greektown Casino-Hotel Slot Attendant Team Member.</li> <li>Provides guest service and support by maintaining high visibility on the floor.</li> <li>Delivers exceptional guest service through smiling, making eye contact, and verbally greeting all guests and team members.</li> <li>Displays a sense of urgency at all times to minimize wait times; maintains a quick and purposeful pace.</li> <li>Respond to guest needs, including slot machine inquiries, slot payouts, making change, processing jackpots, promotional participation, and general slot machine maintenance and trouble-shooting.</li> <li>Maintains working knowledge of Michigan Gaming Control Board (federal, state, and local) regulations as well as Greektown Casino-Hotel policies and procedures.</li> <li>Demonstrates exemplary communication skills to effectively communicate with guests and fellow Team Members; proficiently communicates in person, via radio, phone and in writing.</li> <li>Proficient in counting, handling and securing cash funds</li> <li>Follows departmental procedures and assists in protection of gaming operations from loss due to mistake or theft.</li> <li>Maintains proper use of ipod or other mobile device.</li> <li>Participates in Greektown Casino-Hotel programs and meetings.</li> <li>Willingness to assume overall responsibility relative to the performance of the position.</li> <li>Maintains required key controls.</li> <li>Other job-related duties as assigned.</li> </ul>
Requirements: <ul> <li>Enjoys a fast pace, is proficient at multi-tasking, and can maintain enthusiasm and energy throughout duration of shift.</li> <li>Must be able to think and work independently, as well as part of a Team.</li> <li>Must be able to read, write, communicate and comprehend all necessary documentation.</li> <li>Must have basic computer skills and display a willingness to learn and grow as technology advances.</li> <li>Must be able to work any shift including weekends, holidays, special events, and overtime, as needed</li> <li>Manual dexterity, ability to stand and walk during an entire shift in a noisy and smoking environment.</li> <li>Push in chairs, open and close slot machine doors with multiple latches.</li> <li>Must be able to maintain composure and excellent guest relations under all circumstances.</li> <li>Ability to maintain confidentiality of sensitive information</li> <li>Ability to understand and comply with all departmental and company rules, policies and procedures.</li> <li>Must have thorough understanding of the Michigan Gaming Control Board Regulations pertaining to Slot Operations</li> </ul>