MARKETING REPRESENTATIVE

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Hollywood Casino at Greektown

Hollywood Casino at Greektown

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">HOLLYWOOD CASINO AT GREEKTOWN</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: grow,teamwork,culture,assist,compliance,administration,quality assurance,program,communication,license,analysis,knowledge

Regular Part-Time

N/A

Overview: <p>We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.</p> <p>Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.&nbsp;Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may&nbsp;vary&nbsp;by position.&nbsp;Paid time off is earned according to the local policy and increases with the length of employment.&nbsp;</p> <p>Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a>&nbsp;to discover how we empower team members to grow, thrive, and advance in their careers.</p>
Responsibilities: <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <ul> <li>Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers&rsquo; visits and/or events</li> <li>Answers phone calls and proactively assist customers (internal and external) with their concerns</li> <li>Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons</li> <li>Accurately completes paperwork referring to lost or stolen patron articles</li> <li>Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying</li> <li>Assists guests by directing them to appropriate areas and contact department for guest needs</li> <li>Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt information when requested</li> <li>Responsible for educating patrons on the value of the loyalty program; assists patrons with questions as they relate to the property and loyalty program</li> <li>Work in conjunction with other departments on an as needed basis</li> <li>Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs</li> <li>Adheres to all company, state, and regulatory policies and procedures</li> <li>Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management&nbsp;</li> </ul> </div> </div> </div>
Requirements: <ul> <li>Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals</li> <li>Ability to read and communicate verbally in English</li> <li>Written communication skills in in English may also be required</li> <li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form</li> <li>Ability to deal with problems involving several concrete variables in standardized situations</li> <li>Employees must be able to qualify for licenses and permits required by federal, state and local regulations&nbsp;</li> </ul>