Catering Server


Hollywood Casino at Penn National Race Course

Hollywood Casino at Penn National Race Course


keywords: summary,customer service,quality assurance,performance,qualifications

Regular Full-Time

$7.25 an hour, plus tips

Overview: <p>We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.&nbsp;</p> <p>&nbsp;</p> <p>Click&nbsp;<a href="" target="_blank" rel="noopener noreferrer"><u>HERE</u></a>&nbsp;to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!</p>
Responsibilities: <ul> <li>Greet and verbally acknowledge each guest promptly.</li> <li>Responsible for prompt, efficient, and courteous service of food and beverages to banquet and casino guests in accordance with venue and/or promotion/event standards.</li> <li>Ensure each station is ready for guests' arrival in accordance with Banquet Event Order.</li> <li>Knowledge of all event specifications and details in accordance with Banquet Event Order.</li> <li>Complete knowledge of all menu items and how each item is prepared.</li> <li>Monitor guests' needs on a continual basis and ensure all requests are promptly fulfilled.</li> <li>General knowledge of operations at HCPN in order to answer guest inquiries regarding racing, slots, wagering, etc.</li> <li>Keep work area neat and clean in accordance with all PA Department of Health standards.</li> <li>Restock assigned station at end of shift and have ready for start of next shift.</li> <li>Ensure all necessary pre-shift/post-shift side work is completed daily.</li> <li>Attendance at any pre-shift meetings.</li> <li>Participate as a team member with all servers, bartenders, and any other casino personnel to ensure efficient operations.</li> <li>Responsible for maintaining a regular and consistent attendance record.</li> </ul>
Requirements: <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <ul> <li>High School Diploma/GED.</li> <li>1-2 years of experience; or equivalent combination of education and experience.</li> <li>Must have the ability to respond to common inquiries or complaints from guests.</li> <li>Must have the ability to solve practical problems and deal with a variety of situations.</li> <li>Ability to operate POS Systems.</li> </ul> <br /> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.</p> <ul> <li>Walking 45% of the time.</li> <li>Standing 10 % of the time.</li> <li>Bending and lifting 45% of the time.</li> <li>Lifting/moving maximum of 50 lbs.</li> <li>This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment.</li> <li>Must be able to work in various weather conditions.</li> <li>High Noise Level.</li> </ul> </div> </div> </div> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">STAY IN THE GAME. FOLLOW US.</h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p>We&rsquo;ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET&trade; and theScore Bet Sportsbook and Casino&reg;.</p> <p>&nbsp;</p> <p>Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability &mdash; for our community, our team members, our vendors, and our planet.&nbsp;</p> <p>&nbsp;</p> </div> </div> </div>