Director of Racing

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Hollywood Casino at Penn National Race Course

Hollywood Casino at Penn National Race Course

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">HOLLYWOOD CASINO AT PENN NATIONAL RACE COURSE</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,management,quality assurance,maintenance,performance,oversee,talent acquisition,operations,compliance,education,knowledge,physical demands,license,environment

Regular Full-Time

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.<br /> <br /> Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.<br /> <br /> <p>Click&nbsp;<a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a>&nbsp;to discover how we empower team members to grow, thrive, and advance in their careers.</p>
Responsibilities: Directs and coordinates day-to-day Racing, Pari-Mutuels, and Sports Book department operations including Racing Office, Mutuels, Off-Track Wagering Facilities and Account Wagering (telephone and internet) operations in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. Provides encouragement, sets high expectations, and sets proud and positive examples necessary to ensure a fun, exciting and professional working environment for our staff and a pleasant and entertaining experience for our guests.<br /><br /> <ul> <li><span data-contrast="auto">Oversee all aspects of racing operations including monitoring of handle and financial performance management of the backside operations; oversee Racing Secretary who coordinated the condition book and management of purse account</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[90],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Development and maintenance of racing related events and activities to promote racing product, increase awareness and drive incremental revenue</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[90],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Ensure integrity of racing product and accountability of horsemen and racing employees to maintain expected standards</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[90],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Confer with property Vice President &amp; General Manager and other staff to review achievements and&nbsp;identify required changes in goals or objectives resulting from current status and conditions.</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[90],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Communication with the Board of Stewards, Pennsylvania Racing Commission, horsemen, including representatives of HBPA board of directors on a regular basis.</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[90],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Respresentative on Industry Trade Associations and Organizations.</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[90],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Liaison between horsemen and property management.</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[90],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Interface with the PA Thoroughbred Breeder's Association and the Rack Track Chaplaincy.</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[90],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Perform special studies and direct special projects as directed by the Vice President &amp; General Manager of Hollywood Casino at Penn National Race Course and Corporate Vice President of Racing.&nbsp;</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[90],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Ensure the highest level of quality and standards.</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[90],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Assure management and employee morale is maintained at a high level.</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[90],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Actively coordinate with senior facilities and maintenance staff to ensure, quality racing performances.</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[90],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Oversees the Sports Book department and supervises Sports Book Manager.&nbsp;</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[90],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> </ul> <p><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Essential Duties Relative to Performance Review:</span></strong><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Provide professional representation at internal and external meetings and events.</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Develop and lead a&nbsp;high performance&nbsp;department to include at least one internal successor to the Director of Racing Operations role.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Create and&nbsp;maintain&nbsp;an environment of mutual and reciprocal trust,&nbsp;respect&nbsp;and confidence within the department and when dealing with internal/external guests.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Reward, recognize, coach and&nbsp;counsel&nbsp;department employees.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Maintain&nbsp;accurate&nbsp;and&nbsp;timely&nbsp;documentation of employee performance and department incidents.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Demonstrate abilities with PENN&rsquo;s Leadership Competency Model that includes Visioning, Decisive Judgment, Leading Change, Business Acumen, Driving for Results, Guest Focus, Integrity, Resilience, Leading Teams, Coaching and Developing Others, and Relationship Management.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Ensure interactions with internal and external guests follow the guidelines of the customer service program.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Adhere to all Corporate and&nbsp;local policies,&nbsp;procedures, and&nbsp;operating guidelines.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> </ul> <p><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></p> <p><strong><span data-contrast="auto">SUPERVISORY RESPONSIBILITIES:</span></strong></p> <ul> <li><span data-contrast="auto">Carries out supervisory responsibilities&nbsp;in accordance with&nbsp;the organization&rsquo;s policies and applicable laws.&nbsp;</span></li> <li><span data-contrast="auto">Responsibilities include interviewing,&nbsp;hiring&nbsp;and training employees; planning,&nbsp;assigning&nbsp;and directing work; appraising performance; rewarding and coaching employees; addressing concerns; and resolving problems.&nbsp;</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Supervisory responsibility&nbsp;over&nbsp;Pari-Mutuels, Racing, and Sports Book departments.&nbsp;</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> </ul>
Requirements: <ul> <li><span data-contrast="auto">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability&nbsp;required. Reasonable&nbsp;accommodations&nbsp;will be made to enable individuals with disabilities to perform the essential functions.</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Bachelor&rsquo;s Degree, 5 or more years of experience or equivalent combination of education and experience.</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Intermediate computer knowledge; MS Office</span></li> <li>Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirements of the Pennsylvania Gaming Control Board.&nbsp;&nbsp;<span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> </ul> <p><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></p> <p><strong><span data-contrast="auto">PHYSICAL DEMANDS:</span></strong></p> <ul> <li><span data-contrast="auto">Walking 25% of the time</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Sitting 45% of the time</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Standing 25% of the time</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Bending and lifting 5% of the time</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Lifting/moving maximum of&nbsp;</span><span data-contrast="auto">25</span><span data-contrast="auto">&nbsp;lbs.</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Ability to see 20/20, color, and/or peripherally&nbsp;</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> </ul> <p><span data-contrast="auto">&nbsp;</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></p> <p><strong><span data-contrast="auto">WORK ENVIRONMENT:</span></strong><span data-contrast="auto">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable&nbsp;accommodations&nbsp;will be made to enable individuals with disabilities to perform the essential functions.&nbsp;&nbsp;</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment.&nbsp;</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Must be able to work in various weather conditions</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> <li><span data-contrast="auto">Work with toxic fumes and/or chemicals</span><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[390],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}">&nbsp;</span></li> </ul>