Bowling Host (ONC)

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Hollywood Casino at The Meadows

Hollywood Casino at the Meadows

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">HOLLYWOOD CASINO AT THE MEADOWS</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: position summary,customer service,compliance,education,experience,skills,schedule

On-Call

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br />Click&nbsp;<a href="https://www.pennentertainment.com/careers/life-at-penn" target="_blank" rel="noopener noreferrer"><u>HERE</u></a>&nbsp;to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities: <ul><li>Adheres to all departmental and property policies and procedures regarding guest service standards.</li><li>Responsible for providing friendly, professional, and responsive customer service to Bowling center guests.</li><li>Assists players in selecting equipment as needed.</li><li>Assigns guests to lanes according to established procedures.</li><li>Delivers and retrieves equipment from lanes as directed.</li><li>Maintains knowledge of property events, activities, and amenities to ensure personalized guest service.</li><li>Assists with the cleanliness and general maintenance of the center.</li><li>Performs all other related and compatible duties as assigned.</li><li>Maintains strict confidentiality in all company matters.</li></ul>
Requirements: <ul><li>High School Diploma or equivalent required.</li><li>Prior customer service experience in a fast-paced environment preferred.</li><li>Previous bowling operations experience a plus.</li><li>Must have excellent customer service and interpersonal skills.</li><li>Ability to maintain a high level of confidentiality and professionalism.</li><li>Must have excellent written and verbal communication skills; must be fluent and literate in English.</li><li>Ability to operate a P.O.S. System and/or adding machine and make change.</li><li>Must have basic math skills, including the ability to add, subtract, multiply, and divide.</li><li>Ability to work collaboratively and communicate effectively with team members at all levels of the organization.</li><li>Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.</li><li>Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.</li></ul>