Banquet Server (ONC)


Hollywood Casino at The Meadows

Hollywood Casino at the Meadows

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">HOLLYWOOD CASINO AT THE MEADOWS</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,customer service,quality assurance,education,skills


Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br />Click&nbsp;<a href="" target="_blank" rel="noopener noreferrer"><u>HERE</u></a>&nbsp;to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities: <ul><li>Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team.</li><li>Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.</li><li>Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). </li><li>Suggests items to guests based on expressed guest preferences.</li><li>Resolves service issues according to established guidelines.</li><li>Assists bus persons, as necessary, in bussing, cleaning, and setting tables.</li><li>Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.</li><li>Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines), as scheduled, or required.</li><li>Operates and maintains equipment as required in accordance with established guidelines and safety procedures.</li><li>Completes assigned side work as directed.</li><li>Maintains strict confidentiality in all company matters.</li></ul>
Requirements: <ul><li>High School Diploma or equivalent, with previous food server experience in a high-volume restaurant preferred.</li><li>Knowledge of wine service, table service procedures, and table etiquette strongly preferred.</li><li>Must be able to read, write, speak, and understand English.</li><li>Must have excellent customer service and interpersonal skills.</li><li>Ability to effectively work independently and as part of a team.</li><li>Ability to follow all departmental and property policies and procedures.</li><li>Must be able and willing to work flexible hours including evenings, weekends, and holidays.</li><li>Ability to share or divide attention among several ongoing activities, projects, or assignments.</li></ul>