Hollywood Gaming at Dayton Raceway

Hollywood Gaming at Dayton Raceway


keywords: summary,performance,compliance,customer care,qualifications,skills

Regular Part-Time

Overview: Penn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue. From a single racetrack, we have grown to be one of the nation&rsquo;s largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences. PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest.
Responsibilities: <ul> <li>Responsible for fostering a fun environment.</li> <li>Responsible for being a gracious host to all guests and co-workers.</li> <li>Responsible for promoting a positive influence in the community and participating in company-sponsored events.</li> <li>Exchange currency for guests.</li> <li>Responsible for the monitoring of VLT machine activity.</li> <li>Perform routine machine repairs and service, including jackpot and ticket fill process and responding to change lights.</li> <li>Print replacement and issue new Marquee Rewards cards.</li> <li>Closely monitor customer needs by visibly circulating and interacting with patrons.</li> <li>Must be knowledgeable of all special events and promotions available to customers.</li> <li>Must at all times demonstrate friendly, ethical cooperative behavior with customers and co-workers.</li> <li>Actively seeking out opportunities to service customers.</li> <li>Work in a team environment.</li> <li>Maintain cleanliness of gaming floor including keeping chairs pushed in, disposing of cups, and any other light cleaning responsibilities to promote a positive player environment.</li> <li>While performing the duties of this job, employees are regularly required to stand and walk.</li> <li>Safeguard company assets.</li> <li>Must adhere to the company policies and procedures.</li> <li>Some duties performed may be outside employees normal job duties.</li> </ul>
Requirements: <ul> <li>Must have an outgoing, energetic and enthusiastic attitude.</li> <li>Must enjoy hosting others.</li> <li>Must be comfortable initiating conversations and creating a fun environment with our guests.</li> <li>High school diploma or equivalent required.</li> <li>Wearing a 2-way communication radio with earpiece.</li> <li>Multitasking with several radio calls.</li> <li>Must have the ability to occasionally lift or move up to 50 lbs.</li> <li>Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces.</li> <li>Must be a minimum of 21 years of age.</li> <li>Ability to work under pressure in a fast-paced environment with multiple priorities.</li> <li>Capacity to work independently with minimal direction.</li> </ul> <br /><br /> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">STAY IN THE GAME. FOLLOW US.</h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p>We&rsquo;ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET&trade; and theScore Bet Sportsbook and Casino&reg;.</p> <p>&nbsp;</p> <p>Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability &mdash; for our community, our team members, our vendors, and our planet.&nbsp;</p> </div> </div> </div>