Server (Part-Time)


Hollywood Gaming at Mahoning Valley Race Course

Hollywood Gaming at Mahoning Valley Race Course


keywords: benefits,grow,culture,teamwork,service,orders,accounting,maintenance,guest relations,safety,pr,knowledge,compliance,communication,professional

Regular Part-Time

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br /> Click <a href="" target="_blank" rel="noopener noreferrer">HERE</a> to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities: <ul><li>Monitors guest consumption of alcohol and intervenes as needed according to guidelines.</li><li>Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner.</li><li>Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables </li><li>Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area.</li><li>Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion.</li><li>Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables, as needed. </li><li>Making coffee or tea, as needed.</li><li>Ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required to maintain a clean and safe workstation. </li><li>Partnering with culinary team and server to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction </li><li>Maintaining all equipment in proper fashion (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators.</li><li>Presenting oneself as a credit to Company and encourages others to do the same.</li><li>Operating a cash register/POS System, ringing proper amount into the register and giving the guest the correct change; accounting for all cash, charge and complimentary sales according to established procedures; maintaining integrity of all financial controls and responsibilities.</li><li>This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.</li></ul>
Requirements: <ul> <li>Accountable for meeting or exceeding all State and company sanitation requirements (ServSafe).</li> <li>Adhering to regulatory, safety, departmental and company policies.</li> <li>Supporting safety and accident prevention programs (nonslip footwear, proper lifting).</li> <li>Serving as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.</li> <li>Know or is able to learn tray service, cocktail ingredients Possess and demonstrate a positive attitude, and a willingness to learn and have the ability to follow instruction and direction.</li> <li>Must be able to respond to visual and oral cues.</li> <li>Providing fast, friendly, professional service to racino guests, beverage servers and bartenders.</li> <li>Resolve customer service issues as quickly and efficiently as possible while maintaining company policy.</li> <li>Must present a well-groomed appearance.</li> <li>Other duties, as needed.</li> </ul>