Sportsbook Attendant Part-Time

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Hollywood Gaming at Mahoning Valley Race Course

Hollywood Gaming at Mahoning Valley Race Course

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">HOLLYWOOD GAMING AT MAHONING VALLEY <br />RACE COURSE</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,customer service,compliance,accounting,management,experience,skills

Regular Part-Time

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br />Click&nbsp;<a href="https://www.pennentertainment.com/careers/life-at-penn" target="_blank" rel="noopener noreferrer"><u>HERE</u></a>&nbsp;to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!<br /> <br />
Responsibilities: Essential Responsibilities:<br /><ul><li>Provides information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.</li><li>Create and enter player tracking cards on-site, online, and digitally.</li><li>Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.</li><li>Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.</li><li>Exchanges cash and coins in accordance with established procedures.</li><li>Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures. Counts down bank or window at end of each shift and reconciles.</li><li>Completes all required shift paperwork according to internal control standards.</li><li>Records any applicable cash transactions that are required by Federal Law.</li><li>Issues and receives payments.</li><li>Cash personal and travelers checks in compliance with approved procedures.</li><li>Process lottery transactions with approved procedures.</li><li>Efficiently and accurately processes all pari-mutuel wagers in the tote system.</li><li>Explain wagering rules, including betting lines and odds, and procedures to guests.</li><li>Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.</li><li>Write Sports tickets in an accurate and timely manner.</li><li>Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties.</li><li>Manages guest situations; Responds promptly to guest needs; Seeks guest feedback to improve service; Responds to requests for service and assistance; Meets commitments.</li><li>Stocks stations with adequate supplies; keeps all stations neat and clean.</li><li>This job description is not intended to be all-inclusive and Team Members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. </li></ul>
Requirements: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br /><ul><li>21 years of age or older.</li><li>General cashiering background or prior money handling experience preferred.</li><li>Previous experience in race and sportsbook preferred.</li><li>Working knowledge of sports.</li><li>Knowledge of tote system to place customer bets.</li><li>Efficiency and accuracy when entering guests wagers and paying out winners.</li><li>Variances within standards according to department variance policy.</li>Ability to respond calmly and make rational decisions when required.</li>Ability to learn and comply with department, property and regulatory policy and procedure.</li>Other duties, as needed.</li></ul>