Marketing Operations Support Specialist

<strong>We&rsquo;re motivated by the fact that educators take care of our children&rsquo;s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future.</strong>

Springfield, IL

Horace Mann

<p><strong>Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we&rsquo;ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow.&nbsp; And with our broadened mission has come corporate growth:&nbsp; We serve more than 4,100 school districts nationwide, we&rsquo;re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.</strong></p> <p><strong>We&rsquo;re motivated by the fact that educators take care of our children&rsquo;s future, and we believe they deserve someone to look after theirs.&nbsp; We help educators identify their financial goals and develop plans to achieve them.&nbsp; This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.</strong></p> https://recruiting.adp.com/srccar/public/RTI.home?d=ExternalCareerSite&c=1138841#/

keywords: job description,duties,support,assign,other duties,education & experience,skills

Field Ops & Marketing

Overview: <br />The Marketing Compliance Coordinator works independently to perform internal and field audits regarding licensing regulations, various employment and contractual agreements between Horace Mann and licensed individuals. Interacts on a regular basis with outside vendors and internal management and staff. Monitor regulatory changes related to federal and state regulations that impact our distribution channels. Works independently to audit internal processing functions within Field Distribution. Provides training, mentoring, and guidance to Field Licensing Coordinator for all matters related to individual, corporate, and business entity licenses. Assists the Senior Marketing Compliance Coordinator with the termination/separation process for both exclusive and employee agents. Assists in the development of the annual expense budget for state-specific license and appointment fees ($250,000 annual spend).
Responsibilities: <br /> <ul> <li>Process requests from field leadership and home office staff to assign/change a service agent to a line of business policy (auto, homeowners, life, annuity, group)</li> <li>Process requests from field leadership to change the writing agent on a life coverage or annuity contribution</li> <li>Determine the commission 'rate code' applicable to a service agent change (auto, property) following documented policy/procedure</li> <li>Request and distribute policy-in-force lists to field leadership, agents, and home office management</li> <li>Conduct regularly scheduled audits to ensure policy assignments (service agent changes) were processed accurately and in a timely manner</li> <li>Upon request, conduct research and create reports regarding service agent change (policy assignment) activity</li> <li>Submit security role assignment/deletion requests related to licensed producers and non-licensed support staff (utilizing corporate technology tool)</li> <li>Provide general clerical support to Onboarding &amp; Territory Coordinator and Field Background Check Administrator</li> </ul>
Requirements: <br /> <ul> <li>Professional written and oral communication skills</li> <li>Strong organizational and time management skills</li> <li>Ability to follow documented processes and exercise some independent judgment</li> <li>Ability to handle changing priorities</li> <li>Ability to effectively communicate with both field and home office personnel</li> <li>Two-year college degree or equivalent relevant work experience required</li> <li>Insurance industry knowledge preferred</li> </ul>