Infrastructure Engineer - Experienced

<strong>We&rsquo;re motivated by the fact that educators take care of our children&rsquo;s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future.</strong>

Springfield IL; Dallas TX

Horace Mann

<h4>We&rsquo;re motivated by the fact that educators take care of our children&rsquo;s future, and we believe they deserve someone to look after theirs.&nbsp; We help educators identify their financial goals and develop plans to achieve them.&nbsp; This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.</h4> https://boards.greenhouse.io/horacemannservicecorporation

keywords: job description,assist,support,technical,education & experience,knowledge,proficiency,skills

Security Operations

Overview: <br /> <ul> <li>Infrastructure lifecycle of hardware and supported commercial off-the-shelf products.</li> <li>Maintain infrastructure, including upgrades, enhancements, patches, and modifications.</li> <li>Diagnose and resolve system problems.</li> <li>Ensure system and network performance, reliability, and quality.</li> </ul> <br /> <p><strong>In-office position - can be based in Dallas, TX or Springfield, IL</strong></p>
Responsibilities: <br /> <ul> <li>Work cross-functionally to assist with problem-solving and project plan activities.</li> <li>Respond to inquiries and requests in a timely fashion.</li> <li>Team focused.</li> <li>Effective written and verbal communication in a professional manner to management, business partners, associates, and external resources.</li> <li>Key Focus Areas: Distributed Systems Engineering, SAN Engineering, Desktop Engineering</li> <li>Mid-level role; capable of operating autonomously on many infrastructure deployment and maintenance activities.</li> <li>Assist with build-out of infrastructure by gathering information, performing analysis, and eliciting the details of user requirements in discussion with users.</li> <li>Complete design, documentation, process development, testing and debugging tasks working within a team.</li> <li>Support infrastructure and associated software by fixing problems tuning performance and making enhancements.</li> <li>Develop and implement infrastructure optimization projects and solutions including enhancements and upgrades.</li> <li>Able to plan and lead small to medium size projects including coordination with other necessary groups.</li> <li>Works with others and provides feedback and guidance to less experienced technologists.</li> </ul>
Requirements: <br /> <p><strong>Experience and Education Expectations:<br /><br /></strong></p> <ul> <li>4-year degree in applicable field (preferred)</li> <li>4-6 years of applicable work experience in an applicable field.</li> <li>Base-level certification in a key focus area desired, (if applicable)</li> <li>Knowledge of Disaster recovery technology, process and procedure necessary to support the company and related infrastructure in the event of a disaster. Capable of creating necessary documentation to support recovery efforts.</li> <li>Advanced knowledge of infrastructure lifecycle and project life cycle principles.</li> <li>Advanced infrastructure knowledge in applicable hardware, operating systems and/or advanced knowledge of configuring systems, appliances or software in support of critical infrastructure to support the business's mission.</li> <li>Advanced level knowledge in applicable scripting languages for the key focus area technologies supported.</li> <li>Storage management - NetApp, Nimble SAN</li> <li>Server Hardware - Server configuration, Disk array management, SAN volume configurations</li> <li>VMWare management and configurations - VCenter, Zerto disaster recovery, Cohesity virtual clustering</li> <li>System backup and disaster recovery - Cohesity, vRanger, Netbackup</li> <li>DFS File share management</li> <li>New Server O/S builds</li> <li>Server O/S upgrades, replacements and retirements</li> <li>Application migrations</li> <li>Web Application Support</li> <li>Change Review Board consultations</li> <li>F5 Load Balancer</li> <li>Cloud Environments - AWS and Azure</li> <li>Server Patching Management - BIGFIX</li> <li>Nagios system monitoring</li> <li>After-hours on-call support</li> </ul>