System Specialist

<strong>We&rsquo;re motivated by the fact that educators take care of our children&rsquo;s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future.</strong>

Addison TX

Horace Mann

<h4>We&rsquo;re motivated by the fact that educators take care of our children&rsquo;s future, and we believe they deserve someone to look after theirs.&nbsp; We help educators identify their financial goals and develop plans to achieve them.&nbsp; This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.</h4> https://boards.greenhouse.io/horacemannservicecorporation

keywords: job description,analysis,support,technical,education & experience

Solutions Delivery

Overview: <br />The System Specialist evaluates user problems and requests to determine exact problem origination. This position researches and analyzes business problems to help determine cost effective solutions that support the business requirements.&nbsp;&nbsp;
Responsibilities: <br /> <ul> <li>Provides technical training, guidance and resource support for users. &nbsp;&nbsp;</li> <li>Acts as primary contact for all application system problems.</li> <li>Analyzes and documents problem, recommends solution and initiates corrective actions.</li> <li>Follows up on problem resolution and informs users of status.</li> <li>Serves as the information resource for users; including determination of the most appropriate data source, providing or arranging application-based report writing, or educating users to retrieve the information themselves.</li> <li>Remains knowledgeable of operations and the computer systems of the user to provide comprehensive support.</li> <li>Applies various analysis tools and techniques to increase quality, productivity, and overall effectiveness for users. &nbsp;</li> <li>Serves as an Information Technology consultant to users.</li> <li>Reviews requirements to determine test plans.</li> <li>Documents and executes test plans.</li> <li>Serves as a liaison between the Business Analyst and Developer.</li> <li>Supports user help desk requests as assigned.</li> <li>Trains and instructs users on system operations and development logic, testing and implementation of new software solutions.</li> <li>Ad hoc responsibilities as assigned.</li> </ul>
Requirements: <br /> <ul> <li>Bachelor&rsquo;s Degree in Computer Science, Business Administration or related field &nbsp;</li> <li>2+ years of Insurance experience, preferably Life/Health</li> <li>Working knowledge of software systems supported by IT</li> </ul> <br /><br /> <p>Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we&rsquo;ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we&rsquo;re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.</p> <p>We&rsquo;re motivated by the fact that educators take care of our children&rsquo;s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.</p> <p>EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</p> <p>For applicants that are California residents, please review our&nbsp;<a href="https://www.horacemann.com/privacy/ccpa" target="_blank" rel="noopener noreferrer">California Consumer Privacy Notice</a></p> <p>All applicants should review our&nbsp;<a href="http://www.horacemann.com/privacy.aspx" target="_blank" rel="noopener noreferrer">Horace Mann Privacy Policy</a></p>