Account Supervisor

<strong>We&rsquo;ve spent the past 20 years pushing the boundaries of traditional business. Though we&rsquo;ve evolved from an equipment dealership into an IT and managed services provider, our goal remains the same: to provide world-class customer experiences for the companies who are often ignored by big enterprises. To do this, we need top talent, skilled specialists, and the hardest of workers looking to build successful careers at Impact.<br /><br /><a href="https://www.impactmybiz.com/managed-services/marketing-branding/" target="_blank" rel="noopener noreferrer">Learn more about our Managed Marketing Division</a><br /></strong>

Chicago, IL

Impact

<div class="about-us-description ng-binding"> <div class="fusion-text"> <h4 class="fusion-responsive-typography-calculated" style="padding-left: 30px;" data-fontsize="24" data-lineheight="31.92px"><strong>Building the people who build the business.<br /><br />We&rsquo;ve spent the past 20 years pushing the boundaries of traditional business. Though we&rsquo;ve evolved from an equipment dealership into an IT and managed services provider, our goal remains the same: to provide world-class customer experiences for the companies who are often ignored by big enterprises. To do this, we need top talent, skilled specialists and the hardest of workers looking to build successful careers at Impact.&nbsp;</strong></h4> </div> <div class="fusion-text"> <h4 style="padding-left: 30px;"><strong>Whether you&rsquo;re looking for a fresh start, a career change or the chance to use your experience to make a difference, you&rsquo;re welcome at Impact. With 700 employees and 18 locations spread across the Midwest and West Coast, we are committed to empowering each individual with education, training and the support needed to compete and succeed, and change the way our customers do business.</strong></h4> <h4 style="padding-left: 30px;"><strong>The world of technology shows no signs of slowing down, and neither do we. Think you can keep up? Apply today!</strong></h4> </div> </div> https://vizi.vizirecruiter.com/Impact-2824/index.html

keywords: es99, a marketing agency,internal structure,account management,trusted advisor,scope of work,translate client needs,leadership,collaborate,experience,education,key traits

Regular Full-Time

Overview: <p><strong>ES99: AN AGENCY WITHIN IMPACT.</strong></p> <p>Although officially established in 2018, ES99 was in the making for several years prior. As Impact&rsquo;s rapid expansion brought more opportunities for optimizing businesses from the inside, it also uncovered a need for these businesses to improve their external presence for their customers&rsquo; branding &amp; marketing needs. The internal design division at Impact was re-imagined to meet these needs and ES99 was born. As a full-service boutique agency located in downtown Chicago, our core offerings fall into four main categories: research &amp; strategy, branding, web design &amp; marketing. Our client roster includes everything from B2B manufacturers to B2C CPG brands and everything in between.<br /><br /></p> <p><strong>INTERNAL STRUCTURE</strong></p> <p>Our internal team is split within these core competencies: Creative (strategy, design, UX/UI, copywriting), Client management (research, account, digital media &amp; analytics), Production (web development &amp; print), and Sales (business development).</p> <p>&nbsp;</p> <p><strong>Corporate Overview</strong></p> <p>Impact is a fierce competitor in the business process optimization space, working to help growing organizations reduce redundant, manual, and paper-based processes. Teams of specialists work together to design, implement and support the innovative solutions and technology needed to create sustainable initiatives that lead to increased efficiency and achievement of operational goals. Solutions include intelligent process automation, managed IT and cloud services, print &amp; document management as well as branding &amp; marketing (ES99).&nbsp;</p> <p>&nbsp;</p> <p><strong>JOB DESCRIPTION</strong></p> <p>An account supervisor plays a critical role in the client relationship, acting as a strategic partner to our client as well as our internal creative &amp; development teams. Our approach to client relationships is through being a &ldquo;trusted partner&rdquo; in helping to understand and guide brands and marketing efforts to businesses.</p>
Responsibilities: <br /><br /> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <ul> <li>Translating clients&rsquo; business challenges or needs to actionable brand/marketing strategies.</li> <li>Proactively identify opportunities for our clients while partnering with team members internally to create solutions.</li> <li>Manage the full delivery of the scope of work with standards of quality and accuracy within timelines and on budget.</li> <li>Orchestrate all resources including internal teams, external vendors, and client teams toward efficient, timely, and accurate execution within the defined business and marketing objectives.</li> <li>Translate client&rsquo;s business objectives into comprehensive marketing or brand strategy plans across channels: PPC, social media, email, print, radio, POS, tradeshows, etc.</li> <li>Build strong, long-term client relationships by maintaining frequent contact with the client</li> <li>Proactively engages with internal team and clients on projects to mitigate issues, respond to clients in a timely manner and resolve issues that arise</li> <li>Manage clients&rsquo; budges and billing</li> <li>Translating client needs into an actionable brief for creative, research, or development teams</li> <li>Drive and facilitate client and internal meetings and proactively prepare team for meetings/presentations to ensure brief is being met</li> <li>Ensure quality on client deliverables for accuracy</li> <li>Foster a positive, productive, and collaborative work environment through clear, decisive, confident, and respectful communication</li> <li>Oversight of Jr. account/project manager</li> </ul> </div> </div> </div> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job">&nbsp;</div>
Requirements: <br /> <ul> <li>5-7 years agency experience</li> <li>Fluent in Word, Excel, PowerPoint</li> <li>Minimum of 3 years experience in website design and development, print and digital marketing including SEO, SEM, Social Media, and email marketing&nbsp;</li> </ul>