Account Executive

<strong>We&rsquo;ve spent the past 20 years pushing the boundaries of traditional business. Though we&rsquo;ve evolved from an equipment dealership into an IT and managed services provider, our goal remains the same: to provide world-class customer experiences for the companies who are often ignored by big enterprises. To do this, we need top talent, skilled specialists, and the hardest of workers looking to build successful careers at Impact.<br /><br /><a href="https://www.impactmybiz.com/managed-services/marketing-branding/" target="_blank" rel="noopener noreferrer">Learn more about our Managed Marketing Division</a></strong>

Chicago, IL

Impact

<div class="about-us-description ng-binding"> <div class="fusion-text"> <h4 class="fusion-responsive-typography-calculated" style="padding-left: 30px;" data-fontsize="24" data-lineheight="31.92px"><strong>Building the people who build the business.<br /><br />We&rsquo;ve spent the past 20 years pushing the boundaries of traditional business. Though we&rsquo;ve evolved from an equipment dealership into an IT and managed services provider, our goal remains the same: to provide world-class customer experiences for the companies who are often ignored by big enterprises. To do this, we need top talent, skilled specialists and the hardest of workers looking to build successful careers at Impact.&nbsp;</strong></h4> </div> <div class="fusion-text"> <h4 style="padding-left: 30px;"><strong>Whether you&rsquo;re looking for a fresh start, a career change or the chance to use your experience to make a difference, you&rsquo;re welcome at Impact. With 700 employees and 18 locations spread across the Midwest and West Coast, we are committed to empowering each individual with education, training and the support needed to compete and succeed, and change the way our customers do business.</strong></h4> <h4 style="padding-left: 30px;"><strong>The world of technology shows no signs of slowing down, and neither do we. Think you can keep up? Apply today!</strong></h4> </div> </div> https://vizi.vizirecruiter.com/Impact-2824/index.html

keywords: es99, a marketing agency,internal structure,account management,trusted advisor,scope of work,translate client needs,leadership,collaborative,experience,education,key traits

Entry - Mid Level

Overview: <p><strong>ES99: AN AGENCY WITHIN IMPACT.</strong></p> <p>Although officially established in 2018, ES99 was in the making for several years prior. As Impact&rsquo;s rapid expansion brought more opportunities for optimizing businesses from the inside, it also uncovered a need for these businesses to improve their external presence for their customers&rsquo; branding &amp; marketing needs. The internal design division at Impact was re-imagined to meet these needs and ES99 was born.</p> <p>As a full-service boutique agency located in downtown Chicago, our core offerings fall into four main categories: research &amp; strategy, branding, web design &amp; marketing. Our client roster includes everything from B2B manufacturers to B2C CPG brands and everything in between. We&rsquo;re always on the lookout for engaged, collaborative, creative people to bring into the team.<br /><br /></p> <p><strong>INTERNAL STRUCTURE<br /><br /></strong></p> <p>&nbsp;Our internal team is split within these core competencies:</p> <ul> <li>Creative (strategy, design, UX/UI, copywriting)</li> <li>Client management (research, account, digital media &amp; analytics)</li> <li>Production (web development &amp; print)</li> <li>Sales (business development)</li> </ul> <p>&nbsp;<strong>Account Executive Overview:</strong></p> <p>ES99 is&nbsp;looking for an&nbsp;experienced Account Executive who seeks to&nbsp;flourish&nbsp;in&nbsp;a&nbsp;fast-growing&nbsp;branding and marketing agency.&nbsp;Accountable&nbsp;to&nbsp;manage the full delivery of&nbsp;the scope of work, the&nbsp;Account Executive works with an Account Supervisor to&nbsp;orchestrate all resources including internal teams, external vendors, and client teams toward efficient, timely, and accurate execution&nbsp;within the&nbsp;defined business and marketing objectives.&nbsp;Success in this role is defined when the Account Support Specialist&nbsp;becomes&nbsp;a&nbsp;trusted and dependable&nbsp;resource to internal leaders and clients.&nbsp;You&nbsp;will be contributing&nbsp;to&nbsp;our company&rsquo;s&nbsp;growth&nbsp;by&nbsp;nurturing&nbsp;long-term client relationships&nbsp;through elevated client service standards.&nbsp;</p>
Responsibilities: <br /> <ul> <li>Builds strong, long-term client relationships by maintaining frequent contact with the client</li> <li>Proactively engages with the Account Supervisor, teammates, and client on projects to mitigate issues, respond to clients timely and resolve issues ensuring client contentment</li> <li>Drives and facilitates client/internal meetings and proactively prepares the team for the meetings/presentations to ensure everyone is aligned, prepared, and organized.</li> <li>Ensures quality on client deliverables for accuracy and meeting defined goals</li> <li>Manages all aspects of creative and technical production for print, digital and environmental deliverables from client discovery to completion.</li> <li>Develops and manages timelines to ensure deliverables and projects remains on track and sensibly takes the appropriate action when off track.</li> <li>Prioritizes tasks and deliverables for each project for the team and maintains ongoing status reports.</li> <li>Actively listens during client meetings, takes excellent notes, and provides a meeting recap/conference report for the Account Supervisor to review.</li> <li>Fosters a positive, collaborative work environment.</li> </ul>
Requirements: <br /> <ul> <li>Superior client services experience with a minimum of 2 years agency experience</li> <li>Effective management of project plans, timelines, and schedules with meticulous organizational skills</li> <li>Workflow management between cross-functional (creative, web development, research, digital marketing, etc.) teams managing to changing daily requirements</li> <li>Exceptional problem-solving skills leveraging knowledge of services, processes, tools, technology, and collaboration with leaders and team members</li> <li>Vendor contact and negotiations</li> <li>2+ years print and digital branding and marketing experience</li> <li>1-2 years of billing processing</li> <li>Grace under pressure</li> <li>Thinks fast on their feet</li> <li>Confident communication skills with solid presentation and active listening skills</li> <li>Proactive, resourceful, has grit, and shares our values. Intrigued? Do the work then let&rsquo;s talk.</li> </ul>