Executive Director

<strong>We have over 37 years of experience working and living with seniors creating a deep understanding of their unique needs and desires. It’s this combination of technology, understanding, appreciation, and commitment that sets us apart and makes our culture so special for both our employees and our residents.<BR><BR>Everyone in our communities commits to appreciating our residents as individuals who deserve to shine, every day.</strong>

Grand Ledge, MI

Independence Village

<p>The single goal of EVERYONE who works here is to connect with seniors, their families and each other to enrich their lives. You&rsquo;ll find it difficult to compare us to senior living companies because we&rsquo;re not in that business. We are a Senior Life Connections company.</p> <p>Creating deep meaningful connections is our business. We have an Employee First culture, we focus on creating the absolute best work experience for our employees so they can provide the absolute best experience for you and your loved ones. This has led us through 35 years of growth as a privately held company allowing us to put our employees and customers first.</p> <p>We are obsessed with the constant pursuit of better and work to earn your loyalty every day. We are honored to have served employees, seniors and families for the past 35 years by fulfilling our purpose: Inspire and empower seniors, their families and employees.</p> https://www.independencevillages.com/careers/

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Full-Time

Overview: The Executive Director is responsible for the Experience at the community. Every interaction with a resident affects their overall life quality and determines the direction the culture of the community will take. The Executive Director is 100% focused on creating a 1440 experience for every person that walks through the door. Employees, residents, families, visitors, and staff are all part of the experience. The multitude of interactions and our response to those interactions sets us apart from other senior living providers and places us above the rest. The Executive Director will have an open door policy to communicate, listen, and assist each person with compassion and patience, while spending 80% of each day focused on interacting with residents, families, and staff. The Executive Director will lead by example, build relationships, and earn the trust and respect of others.<br/><br/>We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.
Responsibilities: </span></strong></p><ul><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Actively support our culture – our pillars, 1440, and a culture of feedback.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Promotes staff to exhibit 1440 behaviors by leading by example.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Establish, builds, and maintains positive relationships with residents and families.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Responsible for driving the Experience at the community.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Promote our company’s philosophy to employees, residents, families, and prospects.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Supports the sales process to convert prospective residents into actual residents.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Responsible for the move in Momentum, including collaboration with various departments to ensure resident needs are met accordingly and assisting resident/families.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Conducts Resident Forums on a monthly basis to hear and respond to resident concerns.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Responsible for leading stand-ups to review concerns and address issues related to the Experience.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Partners with Functional Leaders on reporting requirements.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Ensures on-going compliance with all regulatory requirements.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Actively seeks feedback daily from residents through face-to-face interaction to ensure satisfaction.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Ensure adequate preparation for, and participate in, regulatory compliance survey.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Responsible for ensuring the Community’s safety.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Performs other similar or related duties as assigned or necessary.</span></li></ul><p style="margin-bottom: 0pt;"><span style="font-size: 10pt;"> </span></p><p style="margin-bottom: 0pt;"><strong><span style="font-size: 10pt;">General Working Conditions</span></strong></p><p style="margin-bottom: 0pt;"><span style="font-size: 10pt;">This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.</span></p> </div>
Requirements: </span></strong></p><ul><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Bachelor’s degree in Business, Health Care, Hotel/Restaurant Management, Gerontology, or equivalent experience.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Fulfillment of any necessary state-specific certification for Licensed Assisted Living or equivalent.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Demonstrate passion for leading and developing people as well as promoting excellent service delivery to residents.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Exceptional hospitality skills with knowledge of and special sensitivity to the needs of aging adults and their families.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Ability to work effectively and diplomatically with a variety of publics, including employees, residents, families, ownership groups, community groups, government agencies, etc.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Ability to communicate clearly and concisely, both verbally and in writing.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">A broad understanding of federal and state laws related to the operation of a Senior Assisted Living Community.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Ability to work effectively as part of a team.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Strong proficiency with Microsoft Office applications.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Some travel may be required.</span></li><li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">May be required to attend Real Estate Class and obtain licensure / 6 months to begin process.</span></li></ul><p style="margin-bottom: 0pt;"><span style="font-size: 10pt;"> </span></p><p style="margin-bottom: 0pt;"><strong><span style="font-size: 10pt;">