Housekeeping Lead

<strong>We have over 37 years of experience working and living with seniors creating a deep understanding of their unique needs and desires. It’s this combination of technology, understanding, appreciation, and commitment that sets us apart and makes our culture so special for both our employees and our residents.<BR><BR>Everyone in our communities commits to appreciating our residents as individuals who deserve to shine, every day.</strong>

White Lake, MI

Independence Village

<p><strong>The single goal of EVERYONE who works here is to connect with seniors, their families and each other to enrich their lives. You&rsquo;ll find it difficult to compare us to senior living companies because we&rsquo;re not in that business. We are a Senior Life Connections company.</strong></p> <p><strong>Creating deep meaningful connections is our business. We have an Employee First culture, we focus on creating the absolute best work experience for our employees so they can provide the absolute best experience for you and your loved ones. This has led us through 35 years of growth as a privately held company allowing us to put our employees and customers first.</strong></p> <p><strong>We are obsessed with the constant pursuit of better and work to earn your loyalty every day. We are honored to have served employees, seniors and families for the past 35 years by fulfilling our purpose: Inspire and empower seniors, their families and employees.</strong><br /><br /><strong>To view all current openings,&nbsp;<a href="https://careers-independencevillages.icims.com/jobs/search?ss=1&amp;hashed=-435657053" target="_blank" rel="noopener noreferrer">click here.</a></strong></p> https://www.independencevillages.com/careers/

keywords: summary,culture,benefits,management,safety,administration,training,maintenance,training,education,organization,communication,analysis,knowledge

Full-Time

Comprehensive Compensation and Benefits Package

Overview: The Housekeeping Manager is responsible for the day-to-day personnel management of the cleaning staff. This is an on-site job combined with office time. The Housekeeping Manager has the overall responsibility for the organization of the day-to-day cleaning operation and requires some hands-on work, including filling in for cleaning staff when required.<br /><br />We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.<br /><br /><strong>General Working Conditions</strong><br />This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
Responsibilities: <ul> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Ensures all operational and safety procedures are properly followed.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Establishes schedule and plan daily work assignments.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Manages customer housekeeping problems; investigate complaints about cleaning service.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Inspects and approve staff work performance.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Ensures cleaning is done to contract specifications.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Manages &amp; orders inventories of cleaning equipment and supplies.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Maintains department budget and manage cleaning expenses and produce reports on expenditures.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Provides training and coaching to both current and new employees and manage the number of hours employees work.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Arranges maintenance and repair of cleaning equipment (i.e. vacuum cleaners).</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Undertakes necessary administration and paperwork.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Produces official order forms for equipment, uniform, and materials.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Investigates and maintains a working knowledge of developments in cleaning equipment and materials.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">As a Housekeeping Manager you are to work toward continual improvement of the overall organization.</span></li> </ul>
Requirements: <ul> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">High school diploma or equivalent required.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Strong written and oral communication skills.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Demonstrates strong leadership abilities.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Ability to train staff on company policies as well as on their job responsibilities.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Sound problem solving skills.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Must have knowledge of cleaning materials, equipment, and tools, along with communication and teaching skills to impart this information to his/her employees.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Ability to identify hazards and report to management.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Ability to train and motivate staff to provide quality service.</span></li> <li style="margin-bottom: 0pt;"><span style="font-size: 10pt;">Must have excellent attention to detail and the ability to concisely follow client direction.</span></li> </ul>