Onsite Community Manager

<strong>Inframark is an independent, American-owned company widely recognized as a leader in Water Infrastructure Operations and Infrastructure Management Services.</strong><br /><br /><strong>Our mission is to be the partner and protector of the most critical resource that helps communities prosper.</strong>

Katy, TX

Inframark, LLC

<strong><strong><strong><strong>At Inframark, we know our success depends on the dedicated people that deliver our services and support the communities we serve every single day.&nbsp; We&rsquo;ve worked hard to build an engaging culture that creates meaningful careers and enables our people to thrive.<br /><br />Watch <a href="https://www.youtube.com/watch?v=hBs73k66cvs&amp;t=4s" target="_blank" rel="noopener noreferrer">Inframark on Military Makeover</a>&nbsp;and learn about our commitment to hiring veterans!<br /></strong></strong></strong></strong> https://www.inframark.com/

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Non-Exempt Full-Time

Competitive Salary and Benefits

Overview: <br />The Onsite Community Manager is responsible for overseeing the day-to-day management and coordination of Association operations and administrative functions in order to maintain a smooth running &amp; properly functioning community.
Responsibilities: <br /> <ul> <li>Works with Board members, Lead Property Managers, Senior Managers, and Regional Manager to develop strategic direction of the Association. Ensures on-site activities align with mission, vision, goals, and critical success factors.</li> <li>Develops, communicates, and monitors property budgets. Reviews monthly finances&nbsp;and makes recommendations to the Board as needed. Reviews, approves, and audits vendor and utility company invoices. Prepares monthly financial reports.</li> <li>Coordinates, negotiates, and administers vendor contracts for property-level services in accordance with Association management agreement and Board of Directors.</li> <li>Conducts monthly property inspections. Prepares and communicates deed restriction violations as needed. Enforces all policies, rules, and SOPs.</li> <li>Attends all Board and annual meetings. Prepares and distributes meeting notices, agenda, and minutes.</li> <li>Responds to calls and inquiries from Board members, homeowners, and vendors. Ensures that all calls and inquiries are reported, resolved, and recorded.</li> <li>Works with Community Manager Lead and Senior Managers for ongoing training and mentoring.</li> <li>Other duties as assigned.</li> </ul>
Requirements: <br /> <p>&nbsp;</p> <p><strong><u>EDUCATION, EXPERIENCE, AND SKILLS</u></strong></p> <p><strong><em>Education/Experience</em></strong>: BA/BS and 1-2 years of Community/Association management experience or AA and 2-3 years of Community/Association management experience.</p> <p><strong><em>Licenses/Certifications</em></strong>: Valid Driver&rsquo;s License. CMCA, AMS preferred.</p> <p><strong><em>Technical</em></strong>: Advanced proficiency with Microsoft Office applications &amp; internet. Ability to work with basic office equipment &amp; phone systems.</p> <p><strong><em>Communication</em></strong>: Communicates clearly &amp; professionally. Contributes to a positive internal &amp; external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Communicates detailed information.</p> <p><strong><em>Problem Solving &amp; Quality</em></strong><strong>:&nbsp;</strong>Pays attention to detail. Identifies &amp; solves complex issues. Escalates issues accordingly; Checks work for quality. Shares suggestions to improve quality &amp; productivity. Identifies, solves complex issues.</p> <p><strong><em>Managing For Results</em></strong>: Works independently with minimal supervision. Takes projects to completion. Follows all company policies &amp; SOPs. Manages multiple tasks, projects &amp; priorities. Demonstrates flexibility in workflow/scheduling.</p> <p><strong><em>Leadership &amp; Initiative</em></strong>: Demonstrates a positive attitude. Acts in accordance with company vision, mission &amp; values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership &amp; development. Trains others. Takes charge in absence of supervisor.<br /> <br /> </p> <p><strong><u>PHYSICAL DEMANDS</u></strong></p> <p>The work environment is characteristic of an office environment: sitting, standing, walking, bending, and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs.</p>