Operations Manager

<strong>Inframark is an independent, American-owned company widely recognized as a leader in Water Infrastructure Operations and Infrastructure Management Services.</strong><br /><br /><strong>Our mission is to be the partner and protector of the most critical resource that helps communities prosper.</strong>

Downingtown, PA

Inframark, LLC

<strong><strong><strong><strong>At Inframark, we know our success depends on the dedicated people that deliver our services and support the communities we serve every single day.&nbsp; We&rsquo;ve worked hard to build an engaging culture that creates meaningful careers and enables our people to thrive.<br /><br />Watch <a href="https://www.youtube.com/watch?v=hBs73k66cvs&amp;t=4s" target="_blank" rel="noopener noreferrer">Inframark on Military Makeover</a>&nbsp;and learn about our commitment to hiring veterans!<br /></strong></strong></strong></strong> https://www.inframark.com/

keywords: job purpose,operations,performance,compliance,pure partnership,safety,education & experience,technical,skills,leadership,physical demands,professional licensures and certifications

Exempt Full-Time

Competitive Salary and Benefits

Overview: <br /> <p>The Operations Manager is responsible for overseeing the daily operations and maintenance activities of water and wastewater plants.&nbsp;</p> <div style="box-sizing: border-box; font-family: 'Segoe UI', system-ui, 'Apple Color Emoji', 'Segoe UI Emoji', sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;"><strong>Pennsylvania WasteWater Class A-1 License required.</strong></div>
Responsibilities: <br /> <ul> <li>Leads his/her team of operators in all aspects of people management including: hiring, orientation/onboarding, performance management, salary changes, promotions, training and development, transfers, and terminations. Monitors and reviews staff work and coaches appropriate improvement.</li> <li>Ensures that all SOPs are followed and DOT, OSHA, and other requirements are met.</li> <li>Communicates with account managers on a weekly basis regarding ongoing operations.</li> <li>Conducts site visits and communicates with maintenance group about maintenance, repairs, etc.</li> <li>Manages the maintenance of all trucks and equipment, including capital budgeting.&nbsp;</li> <li>Creates and manages operational budget. Creates monthly operations reports.</li> <li>Assesses operational performance and implements continuous improvements.</li> <li>Other duties as assigned.</li> </ul>
Requirements: <br /><br /> <p><strong><em>Education/Experience</em></strong>: BA/BS in related field and 5-7 years water/wastewater experience. Two years previous supervisory experience required.</p> <p><strong><em>Licenses/Certifications</em></strong>: Valid Driver&rsquo;s License (CDL preferred). Water/Wastewater Operator&rsquo;s License specific to state and site-specific requirements. Other licenses may vary according to specific sites and assignments.</p> <p><strong><em>Technical</em></strong>: Advanced proficiency with Microsoft Office applications &amp; internet. Ability to work with basic office equipment &amp; phone systems. Working knowledge of OSHA requirements, DOT regulations &amp; Utility SOPs. Proficiency in completing all regulatory documentation, reports, and correspondence.</p> <p><strong><em>Communication</em></strong>: Communicates clearly &amp; professionally. Contributes to a positive internal &amp; external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Promotes a culture of diversity, respect &amp; accountability. Challenges other through productive discussion.</p> <p><strong><em>Problem Solving &amp; Quality</em></strong><strong>:&nbsp;</strong>Pays attention to detail. Identifies &amp; solves complex issues. Thinks &ldquo;big picture&rdquo; when assessing problems/opportunities. Develops innovative &amp; creative solutions.</p> <p><strong><em>Managing For Results</em></strong>: Follows all company policies &amp; SOPs. Delegates, prioritizes &amp; manages the work of others. Balances competing priorities, scheduling issues &amp; deadlines. Delivers effective feedback. Manages cost, quality &amp; expedience.</p> <p><strong><em>Leadership &amp; Initiative</em></strong>: Motivates &amp; empowers others. Acts in accordance with company vision, mission &amp; values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership &amp; development. Trains, coaches &amp; mentors others. Champions change.<br /><br /></p> <p><strong><span style="text-decoration: underline;">PHYSICAL DEMANDS</span></strong></p> <p>Must be able to: frequently lift 50-60 pounds; load, unload &amp; move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.</p>