IMS - AR Portfolio Specialist

<strong>Inframark is an independent, American-owned company widely recognized as a leader in Water Infrastructure Operations and Infrastructure Management Services.</strong><br /><br /><strong>Our mission is to be the partner and protector of the most critical resource that helps communities prosper.</strong>

Katy, TX

Inframark, LLC

<strong><strong><strong><strong>At Inframark, we know our success depends on the dedicated people that deliver our services and support the communities we serve every single day.&nbsp; We&rsquo;ve worked hard to build an engaging culture that creates meaningful careers and enables our people to thrive.<br /><br />Watch <a href="https://www.youtube.com/watch?v=hBs73k66cvs&amp;t=4s" target="_blank" rel="noopener noreferrer">Inframark on Military Makeover</a>&nbsp;and learn about our commitment to hiring veterans!&nbsp;&nbsp;</strong></strong></strong></strong> https://www.inframark.com/

keywords: job purpose,management,verify,legal,analysis,research,compliance,pure partnership,safety,accounting,technology,knowledge,skills

Non-Exempt Full-Time

Competitive Salary and Benefits

Overview: The Accounts Receivable Portfolio Specialist is responsible for accounts receivable duties associated with a portfolio of HOA accounts. This includes updating and maintaining individual homeowner accounts for each association as well as processing payments, changes in ownership, correspondence, invoicing and research.&nbsp;
Responsibilities: <p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong></p> <ul> <li>Process check payments mailed to the office</li> <li>Communicate with attorney on legal account matters <ul> <li>Confirm receipt of payment</li> <li>Updated account histories</li> <li>Liaison on account questions between attorney / manager</li> </ul> </li> <li>Closings / enter new owners into system / verify correct funds received.Process: Address Change requests, Payment Plan requests, Mail correspondence, Scanning correspondence, Resident account inquiries (phone call / email) <ul> <li>Send ADDCOs (Address verification letters)</li> <li>Send Welcome Packets (Florida accounts)</li> <li>Contact Title Company if discrepancy with funds collected</li> </ul> </li> <li>Account adjustments (manager / board approved waivers; voids as applicable)</li> <li>Account ResearchDeposit Returns (ARC / clubhouse) <ul> <li>Verify payments</li> <li>Analyze accounts to see how payments are applied / provide analysis to homeowners &ndash; case by case</li> </ul> </li> <li>Manage deposit accounts (upon refund of the deposit each Non-Association Account must be changed to an inactivate account)</li> <li>Developing communities &ndash; transfer information from plats to an excel spreadsheet to import into VMS for each new section upon the commencement date</li> <li>New communities &ndash; transition in and community setup</li> <li>Other duties may be assigned</li> </ul>
Requirements: <strong>QUALIFICATIONS</strong><br /> <ul> <li>HOA Accounts Receivable experience. Ability to use Excel and create spreadsheets. Good with Microsoft Office, Accounting Programs, Data entry, reconciling reports and balancing deposits.</li> <li>Working knowledge of Homeowners Associations, customer service and Associated fields</li> <li>Well developed Customer Service (people) skills, including telephone skills</li> <li>Working knowledge of Microsoft Office</li> </ul> <br /><strong>EDUCATION and/or EXPERIENCE</strong><br /><br />On the Job HOA Accounts Receivable experience or 3-5 years related experience in Accounting or an equivalent combination of education and experience.<br /><br /><strong>CERTIFICATES, LICENSES, REGISTRATIONS</strong><br /><br />None required<br /><br /><strong>PHYSICAL DEMANDS</strong><br />Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.