IMS - AR Portfolio Specialist

<strong>Inframark is an independent, American-owned company widely recognized as a leader in Water Infrastructure Operations and Infrastructure Management Services.</strong><br /><br /><strong>Our mission is to be the partner and protector of the most critical resource that helps communities prosper.</strong>

Katy, TX

Inframark, LLC

<strong><strong><strong><strong>At Inframark, we know our success depends on the dedicated people that deliver our services and support the communities we serve every single day.&nbsp; We&rsquo;ve worked hard to build an engaging culture that creates meaningful careers and enables our people to thrive.<br /><br />Watch <a href="https://www.youtube.com/watch?v=hBs73k66cvs&amp;t=4s" target="_blank" rel="noopener noreferrer">Inframark on Military Makeover</a>&nbsp;and learn about our commitment to hiring veterans!&nbsp;<br /><br /><br />All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.<br /><br />More Details Can Be Found Here: <br /><a href="http://www.myinframarkbenefits.com/EEO_statement_and_California_Privacy_Disclosure.pdf" target="_blank" rel="noopener noreferrer">EEO_statement_and_California_Privacy_Disclosure.pdf&nbsp;</a><br /></strong></strong></strong></strong> https://www.inframark.com/

keywords: job purpose,management,verify,legal,analysis,research,compliance,pure partnership,safety,accounting,technology,knowledge,skills

Non-Exempt Full-Time

Competitive Salary and Benefits

Overview: The Accounts Receivable Portfolio Specialist is responsible for accounts receivable duties associated with a portfolio of HOA accounts. This includes updating and maintaining individual homeowner accounts for each association as well as processing payments, changes in ownership, correspondence, invoicing and research.&nbsp;
Responsibilities: <p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong></p> <ul> <li>Process check payments mailed to the office</li> <li>Communicate with attorney on legal account matters <ul> <li>Confirm receipt of payment</li> <li>Updated account histories</li> <li>Liaison on account questions between attorney / manager</li> </ul> </li> <li>Closings / enter new owners into system / verify correct funds received.Process: Address Change requests, Payment Plan requests, Mail correspondence, Scanning correspondence, Resident account inquiries (phone call / email) <ul> <li>Send ADDCOs (Address verification letters)</li> <li>Send Welcome Packets (Florida accounts)</li> <li>Contact Title Company if discrepancy with funds collected</li> </ul> </li> <li>Account adjustments (manager / board approved waivers; voids as applicable)</li> <li>Account ResearchDeposit Returns (ARC / clubhouse) <ul> <li>Verify payments</li> <li>Analyze accounts to see how payments are applied / provide analysis to homeowners &ndash; case by case</li> </ul> </li> <li>Manage deposit accounts (upon refund of the deposit each Non-Association Account must be changed to an inactivate account)</li> <li>Developing communities &ndash; transfer information from plats to an excel spreadsheet to import into VMS for each new section upon the commencement date</li> <li>New communities &ndash; transition in and community setup</li> <li>Other duties may be assigned</li> </ul>
Requirements: <strong>QUALIFICATIONS</strong><br /> <ul> <li>HOA Accounts Receivable experience. Ability to use Excel and create spreadsheets. Good with Microsoft Office, Accounting Programs, Data entry, reconciling reports and balancing deposits.</li> <li>Working knowledge of Homeowners Associations, customer service and Associated fields</li> <li>Well developed Customer Service (people) skills, including telephone skills</li> <li>Working knowledge of Microsoft Office</li> </ul> <br /><strong>EDUCATION and/or EXPERIENCE</strong><br /><br />On the Job HOA Accounts Receivable experience or 3-5 years related experience in Accounting or an equivalent combination of education and experience.<br /><br /><strong>CERTIFICATES, LICENSES, REGISTRATIONS</strong><br /><br />None required<br /><br /><strong>PHYSICAL DEMANDS</strong><br />Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.