Billing Representative I

<strong>Inframark is an independent, American-owned company widely recognized as a leader in Water Infrastructure Operations and Infrastructure Management Services.</strong><br /><br /><strong>Our mission is to be the partner and protector of the most critical resource that helps communities prosper.</strong>

Katy, TX

Inframark, LLC

<strong><strong><strong><strong>At Inframark, we know our success depends on the dedicated people that deliver our services and support the communities we serve every single day.&nbsp; We&rsquo;ve worked hard to build an engaging culture that creates meaningful careers and enables our people to thrive.<br /><br />Watch <a href="https://www.youtube.com/watch?v=hBs73k66cvs&amp;t=4s" target="_blank" rel="noopener noreferrer">Inframark on Military Makeover</a>&nbsp;and learn about our commitment to hiring veterans!&nbsp;&nbsp;</strong></strong></strong></strong> https://www.inframark.com/

keywords: job purpose,operations,compliance,pure partnership,safety,technical,experience,education,solutions,quality assurance

Non-Exempt Full-Time

Competitive Salary and Benefits

Overview: <p><strong>JOB FUNCTION/ PURPOSE</strong></p> <p>The Billing Representative I is responsible for the accurate and timely processing of water bills.</p>
Responsibilities: <LI>Inputs and files completed work orders.</LI><LI>Assists field personnel with order inquiries.</LI><LI>Calculates residential and commercial water bills.</LI><LI>Prints bill and prepares them for mailing.</LI><LI>Files work orders in district folders pending invoicing.</LI><LI>Other duties as assigned.</LI></UL>
Requirements: <p><em><strong>Education/Experience</strong></em>: High School Diploma or GED. 1-year related experience.</p> <p><em><strong>Technical</strong></em>: Basic proficiency with Microsoft Office applications &amp; internet. Ability to work with basic office equipment &amp; phone systems. Ability to work with numbers, including calculations &amp; cash handling. Ability to type 35 WPM, including Alpha-numeric keys &amp; 10 key-machine. Other technical skills (specific to role and location): Basic map reading ability. Ability to read meters. Working knowledge of billing &amp; payment processing.</p> <p><em><strong>Communication</strong></em>: Communicates clearly &amp; professionally. Contributes to a positive internal &amp; external customer experience. Willing to help others. Maintains composure in challenging situations.</p> <p><em><strong>Problem Solving &amp; Quality</strong></em><strong>:&nbsp;</strong>Pays attention to detail. Identifies &amp; solves problems. Escalates issues accordingly. Checks work for quality.</p> <p><em><strong>Managing for Results</strong></em>: Works well with supervision. Takes projects to completion. Follows all company policies &amp; SOPs. Manages multiple tasks.</p> <p><em><strong>Leadership &amp; Initiative</strong></em>: Demonstrates a positive attitude. Acts in accordance with company vision, mission &amp; values. Takes accountability for own performance. Willing to take on additional assignments.</p> <p><strong>PHYSICAL DEMANDS</strong></p> <p>The work environment is characteristic of an office environment: sitting, standing, walking, bending and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs.</p>