Regional Manager

<strong>Inframark is an independent, American-owned company widely recognized as a leader in Water Infrastructure Operations and Infrastructure Management Services.</strong><br /><br /><strong>Our mission is to be the partner and protector of the most critical resource that helps communities prosper.</strong>

Oklahoma City, OK

Inframark, LLC

<strong><strong><strong><strong>At Inframark, we know our success depends on the dedicated people that deliver our services and support the communities we serve every single day.&nbsp; We&rsquo;ve worked hard to build an engaging culture that creates meaningful careers and enables our people to thrive.<br /><br />Watch <a href=";t=4s" target="_blank" rel="noopener noreferrer">Inframark on Military Makeover</a>&nbsp;and learn about our commitment to hiring veterans!&nbsp;&nbsp;</strong></strong></strong></strong>

keywords: job purpose,performance,teamwork,administration,customer care,establish,compliance,pure partnership,safety,experience,leadership,communication,education,technical,solutions,training,certification

Exempt Full-Time

Competitive Salary and Benefits

Overview: The Regional Manager is responsible for ensuring the efficiency and effectiveness of the Region by overseeing all management, operations, maintenance, billing and customer service activities within the assigned region.<br/><br/>
Responsibilities: <LI>Manages financial performance for the region. Works with other departments to establish or improve management systems required to provide long-term stability and growth and minimize risk. Responsible for establishing and tracking key performance forecasts and indicators to ensure regional performance and alignment with company strategic plan/goals. Oversees the preparation and administration of the annual operating and capital budget.</LI><LI>Leads new business development activities and contract negotiations, as well as securing renewals and scope expansion.</LI><LI>Formulates and implements project goals, strategies, and SOPS. Ensures that all SOPs are followed, and DOT, Safety, OSHA and other requirements are met.</LI><LI>Manages teams related to hiring, on-boarding, performance management, utilization, training, development, salary, promotions, transfers and terminations. Coaches individual and team performance and improvement.</LI><LI>Ensures overall customer satisfaction and manages client communications.</LI><LI>Other duties as assigned.</LI></UL>
Requirements: <p><strong><em>Education/Experience</em></strong><em>:</em><em>&nbsp;Bachelor&rsquo;s degree and 7-10 years related experience. Minimum of 5 years supervisory experience.</em></p> <p><strong><em>Licenses/Certifications</em></strong><strong>:&nbsp;</strong>Valid Driver&rsquo;s License. Ability to obtain appropriate water or wastewater certification based on facility managed.</p> <p><strong><em>Technical</em></strong>: Knowledge of water/wastewater facilities. Working knowledge of OSHA requirements, DOT regulations, Utility SOPs, etc. Advanced proficiency with Microsoft Office applications &amp; internet. Ability to interpret analytical results.</p> <p><strong><em>Communication</em></strong>: Communicates clearly &amp; professionally. Contributes to a positive internal &amp; external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Promotes a culture of diversity, respect &amp; accountability. Challenges other through productive discussion.</p> <p><strong><em>Problem Solving &amp; Quality</em></strong><strong>:&nbsp;</strong>Pays attention to detail. Identifies &amp; solves complex issues. Thinks &ldquo;big picture&rdquo; when assessing problems/opportunities. Develops innovative &amp; creative solutions.</p> <p><strong><em>Managing for Results</em></strong>: Follows all company policies &amp; SOPs. Delegates, prioritizes &amp; manages the work of others. Balances competing priorities, scheduling issues &amp; deadlines. Delivers effective feedback. Manages cost, quality &amp; expedience.</p> <p><strong><em>Leadership &amp; Initiative</em></strong>: Motivates &amp; empowers others. Acts in accordance with company vision, mission &amp; values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership &amp; development. Trains, coaches &amp; mentors others. Champions change.</p> <p><strong>PHYSICAL DEMANDS</strong>: Must be able to: frequently lift 50-60 pounds; load, unload &amp; move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladder.</p> <p><strong>TRAVEL</strong>: Up to 50%.</p>