Customer Experience Manager

Work for a company that puts values first and invests in their employees!

Centennial, Colorado

Innovar Group

<strong>We Open Doors to Great Opportunities<br /><br />Innovar Group is comprised of senior talent agents who deliver top recruitment services to clients throughout the United States. We bring a new era of recruiting to the industry by aligning state-of-the-art technology with outstanding talent.<br /><br />Innovar - derived from the Latin &ldquo;to innovate&rdquo; - this is what we set out to do each and every day. We strive to go beyond the norm to utilize innovative next-gen recruiting tools connecting us to the world at large in order to uncover high-impact TECHNOLOGY talent for our valued clients. Our goal is straightforward: the unmitigated satisfaction of each client. The difference is significant; we provide consummate service and foster long-term, thriving relationships with our clients. In essence, we work as a vital member of your talent acquisition team.</strong>

keywords: who you are,what you'll do,organization,communication,experience,consulting

Direct Hire

$120-160K plus bonus (dependent upon experience)

Overview: Innovar Group is seeking a Customer Experience Manager for a highly respected client in Centennial, CO. You will work closely with the Director of CX in setting the vision for Customer Experience project success and deliverables while providing innovation and leadership to clients.
Responsibilities: <ul> <li>Act as SME in establishing Customer Experience within the organization</li> <li>Use&nbsp;strong communication (oral and written) and interpersonal skills to interact with colleagues and clients.</li> </ul>
Requirements: <ul> <li>Hands-on experience leading and delivering Customer Experience and adoption</li> <li>Hands-on experience implementing CX tools/systems with existing technologies</li> <li>Experience with CX and EX analytics solutions (models)</li> <li>SME/evangelist experience marketing and selling global, cross-functional solutions --&gt; client sales engineer confidence</li> <li>Consulting/professional services experience a plus.</li> </ul>