Senior Manager, Corporate Communications

We are looking for a professional writer with a passion for driving things forward and a talent for creating engaging digital content.

Toronto, Ontario


Interac is Canada’s leading payments brand and is chosen an average of 16 million times daily to pay and exchange money. Together, Interac Association and Acxsys Corporation operate an economical, world-class debit payments system with broad-based acceptance, 24/7/365 reliability, security, and efficiency.

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Overview: <p><em>Interac</em> is Canada&rsquo;s leading payments company. Canadians are using <em>Interac</em> products an average of 436,000 times every day. We are setting the standard for how Canadians choose to send and receive money digitally. At <em>Interac</em>, we are accelerating the growth of digital payments in Canada through the development of innovative solutions.</p> <p><strong>The opportunity</strong></p> <p>Reporting to the Director of Corporate Communications, we have a 14-month contract opportunity for a <strong>Senior Manager, Corporate Communications</strong>. We need someone experienced in strategic internal communications. We want a professional writer with a passion for driving things forward and a talent for creating engaging digital content. This is a chance to work closely with key internal stakeholders and a communications team on the strategy and execution of compelling communications programs that support the organization&rsquo;s business objectives.</p> <p><strong>Who you are and what&rsquo;s in it for you</strong></p> <p>You are a Corporate Communications Manager with between 7 to 10 years of experience. You may be looking for a step up to Senior Manager role. You have either worked in a PR agency or internal communications in finance, technology or other corporate environments. You may be a Senior Content Writer. Joining <em>Interac</em> as a Senior Manager, Corporate Communication in a contract capacity is chance to:</p> <ul> <li>Build out your resume with a role at a Senior Manager level.</li> <li>Be part of an organization with a flat hierarchy that is open to hearing and implementing your ideas.</li> <li>Bring your creativity to life writing key messages, blogs and other digital content.</li> <li>Build&nbsp;your network through initiating and maintaining key relationships with sponsors, vendors and key stakeholders.</li> </ul>
Responsibilities: <p><strong>As our contract Senior Manager, Corporate Communications you will:</strong></p> <ul> <li>Develop and deliver communications that align with the organization&rsquo;s strategic priorities. You will promote employee awareness and engagement around the organization&rsquo;s brand, products and services.</li> <li>Providing strategic communications counsel to internal business units and executives on an ongoing basis. You will manage the ongoing development and delivery of on-brand, on-message content (i.e., articles, messaging, speaking notes, video, photography, etc.) through a variety of communications channels, including town halls, intranet, newsletter, social, digital and customer channels.</li> <li>Manage the organization&rsquo;s intranet, including developing a new platform, content plan and strategies for employee involvement and engagement.</li> <li>Manage CSR initiatives, including storytelling, partner engagement, employee volunteer engagement, the organization of events, development of communications materials and integration into existing corporate channels and materials.</li> <li>Provide oversight for sponsorship and conference programs targeting organizations and initiatives that reflect the organization&rsquo;s brand and strategic priorities, including providing executive support.</li> <li>Engage key stakeholders and associations to communicate and collaborate on corporate initiatives.</li> <li>Work on issues management, including customer and technical issues, to mitigate communications risks and ensure all audiences are well informed.</li> <li>Monitor, measure and assess the effectiveness of internal communications programs, employee engagement, CSR, sponsorship and conference initiatives.</li> <li>Collaborate with Marketing and Human Resources and other internal stakeholders on key internal priorities to ensure alignment between external and internal brand when communicating with our key audiences.</li> <li>Work alongside a Communications Specialist to achieve internal communications goals, as well as supporting broader Communications team on driving external communications.</li> </ul>
Requirements: <p><strong>How do we know that&rsquo;s you? You have:</strong></p> <ul> <li>The education. A degree in Communications, English or a related field.</li> <li>The experience. 7-10 years in a communications, media or technology environment writing in corporate and internal communications with a recent focus on social and digital content. You have extensive experience: <ul> <li>Developing communications strategies and initiatives.</li> <li>Building and fostering relationships across business functions.</li> <li>Developing creative, innovative programming around complex, multi-dimensional topics geared toward internal/employee audiences.</li> <li>Creating promotional and supporting documents for sponsorships, customer service, community relations and public relations.</li> </ul> </li> <li>The passion. You thrive in a role where you can capture the authentic voice of leadership in written communications and partner with them to deliver their vision to the organization.</li> <li>The personality. The sense of ownership and enthusiasm to do whatever needs to be done, learn quickly and adapt to a dynamic team. Proven ability to effectively prioritize many conflicting demands.</li> <li>The drive. You have the ability to think, plan and execute on multiple projects simultaneously. You have creative problem-solving and collaboration skills. You can navigate ambiguity and fast-changing environments effectively.</li> <li>Outstanding communication and interpersonal skills. You are a prolific writer of short and long content in a range of styles and approaches. You are well-spoken, confident and empathetic.</li> </ul> <p><strong>Need more reasons to join us?</strong></p> <p>At <em>Interac</em>, we know that exceptional people have great ideas and are passionate about their work. Our culture encourages excellence and actively rewards contributions with connection, compensation and continuing education. Our core values - integrity, candour, respect, innovation, collaboration, accountability, resourcefulness, agility and genuineness - define us, help us be the best at what we do and create a workplace you want to be part of.</p> <p>If this sounds like the team you want to be part of and the place you want to grow your career, apply here or visit <a href=""></a> and follow us <a href="">@interac</a> to learn more about us.</p> <p><em>Interac</em> believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Contact a member of the Human Resources department if you need accommodation at any point in the application process or want more information about our Accessibility Policy, which is also available online here: <a href=""></a>.</p>