Specialist - Internal Communications

<p>We are looking for a Specialist - Internal Communications reporting into the Senior Manager, Internal Communications and Corporate Responsibility. Someone to play a key role in developing and executing employee, executive and business communications and internal and corporate social responsibility events.</p>



Interac is Canada&rsquo;s leading payments brand and is chosen an average of 16 million times daily to pay and exchange money. Together, Interac Association and Acxsys Corporation operate an economical, world-class debit payments system with broad-based acceptance, 24/7/365 reliability, security, and efficiency. http://www.interac.ca/en/

keywords: who we are,what we do,who you are,what's in it for you?,create,the organization’s intranet,internal business collaboration,community activities for employees.,employee engagement,on-brand messaging,metrics and analysis,process improvement,the ideal combination of education and experience,the outstanding communication skills,the collaborative skills,the interpersonal finesse,the technical experience

Mid Level

Overview: <p><em>Interac</em>&nbsp;is Canada&rsquo;s leading payments brand. We are setting the standard for how Canadians choose to send and receive money digitally.</p> <p>We need to bring on board a new&nbsp;<strong>Specialist - Internal Communications</strong>&nbsp;to help support internal corporate communications and corporate social responsibility programs while helping to drive employee engagement. Joining us now is a chance to be part of an innovative and rapidly evolving company.</p> <p><strong>Who we need</strong></p> <p>We are looking for a Specialist - Internal Communications reporting into the Senior Manager, Internal Communications and Corporate Responsibility. Someone to play a key role in developing and executing employee, executive and business communications and internal and corporate social responsibility events.</p> <p>We need a communications professional who can craft a range of internal communications for various internal audiences. &nbsp;Someone who wants to support the launch of new internal tools and programs to better communicate and engage with our people. &nbsp;The Communications Specialist can also build strong relationships with internal and external partners and also jump in to help the team with any corporate communications initiatives.</p> <p><strong>Who you are</strong></p> <p>You are a Communications Specialist with a focus on Internal Communications. You want to join an elite team where you can take on a high level of ownership. You want to take your career to the next level cross-collaborating on big projects and building out the internal communications strategy. You are seeking a role where you can gain not just professional satisfaction but personal as well. &nbsp;This is a chance to increase your visibility as you support employees and executives throughout the organization, as well as liaise with third-party vendors and stakeholders to secure sponsorships and partnerships that support our community initiatives.</p>
Responsibilities: <p><strong>As our new Specialist - Internal Communications, you will drive:</strong></p> <ul> <li>On-brand communications content (i.e., messaging, articles, memos, speaking notes, video, photography etc.). You will create, review and edit content to be delivered through a variety of internal communications channels, including town halls, intranet, newsletter, email and social media channels as required, to help drive employee engagement.</li> <li>The organization&rsquo;s intranet. You will maintain and assist in the development and execution of employee communications and engagement strategies.</li> <li>Internal business collaboration. You will provide communications counsel and support to internal business units, partners and executives along with the Senior Manager to assess, develop and execute on internal communications needs.</li> <li>Community activities for employees. You will be part of a team overseeing employee events. You will help plan and execute employee events, including town hall meetings, socials and external community activities.</li> <li>Employee engagement. You will help identify areas of opportunity to drive engagement and enhance the&nbsp;<em>Interac</em>&nbsp;brand through Corporate Social Responsibility activities. You will liaise effectively with third-party vendors, associations and other key stakeholder partners to execute strategic sponsorships, partnerships and CSR initiatives.</li> <li>On-brand messaging. You will support the communications team to ensure a consistent look and feel of all internal communications.</li> <li>Metrics and analysis. You will monitor and measure the effectiveness of: <ul> <li>Internal communications</li> <li>CSR programs</li> <li>The use of technology and channels for internal communications</li> </ul> </li> <li>Process improvement. You will leverage insights to improve processes and proactively provide recommendations to the team.</li> </ul>
Requirements: <p><strong>How do we know that&rsquo;s you? You have:</strong></p> <ul> <li>The ideal combination of education and experience. You have a Bachelor&rsquo;s degree and 3-5 years&rsquo; experience in Corporate Communications (any combination of internal, external or digital).</li> <li>The outstanding communication skills. You have exceptional oral, written and editorial skills. You can write and speak to a range of audiences from your perspective or in the voice of others. You listen and respond appropriately and effectively when interacting with others.The motivation. You have strong time management skills and can work well in a deadline-driven environment. You are able to identify and recommend opportunities for improvements, process efficiencies and synergies.</li> <li>The collaborative skills. You can work independently or as an integral part of the team. You can confidently reach out to internal and external stakeholders at any level to obtain information.</li> <li>The interpersonal finesse. You are comfortable advising on messaging and presentation content of executive level team members.</li> <li>The technical experience. You have strong technical skills and learn and navigate new software quickly. You are comfortable using: <ul> <li>MS Office, including PowerPoint</li> <li>SharePoint is a bonus</li> <li>Social media channels&nbsp;and tools</li> <li>Adobe Suite is a bonus</li> <li>Video and photo devices and software</li> </ul> </li> </ul> <p><strong>Need more reasons to join us?</strong></p> <p>At&nbsp;<em>Interac</em>, we know that exceptional people have great ideas and are passionate about their work. Our culture encourages excellence and actively rewards contributions with connection, compensation and continuing education. Our core values - integrity, candour, respect, innovation, collaboration, accountability, resourcefulness, agility and genuineness - define us, help us be the best at what we do and create a workplace you want to be part of.</p> <p>If this sounds like the team you want to be part of and the place you want to grow your career, apply here or visit&nbsp;<a href="http://interac.ca/">interac.ca</a>&nbsp;and follow us&nbsp;<a href="https://twitter.com/interac">@interac</a>&nbsp;to learn more about us.</p> <p><em>Interac</em>&nbsp;believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Contact a member of the Human Resources department if you need accommodation at any point in the application process or want more information about our Accessibility Policy, which is also available online here:&nbsp;<a href="https://www.interac.ca/en/accessibility.html">https://www.interac.ca/en/accessibility.html</a>.</p>