SLOTS TECHNICIAN INTERN (Islets Tribal Members)

<strong>Join a Winning Team at Isleta Resort &amp; Casino! We are always looking for bright, energetic and motivated professionals to join our team. If you enjoy meeting new people, are a team player, have a positive attitude, driven to deliver world-class service, then we&rsquo;d love for you to be part of OUR Team!</strong>

Albuquerque, NM

Isleta Resort & Casino

<strong>Established in the 1300&rsquo;s, the Southern Tiwa-speaking community of Isleta is, and long has been, one of the largest Eastern Pueblo towns in New Mexico.</strong><br /><br /><strong>Isleta, or Shiewip, is situated on the Rio Grande at what once was the intersection of important north-south and east-west Pueblo roads. The north-south route later became the Spanish Camino Real, or &ldquo;Royal Road,&rdquo; making Isleta an important settlement at the crossroads of both Pueblo and Spanish trade routes. As a large town, Isleta was also a central gathering place for the surrounding smaller villages in the area, servicing as a cultural capital for other Tiwa communities and the Piro and Tompiro-speaking villages to the south and east. As most of these smaller communities collapsed during the early Spanish Colonial period, many of their residents resettled at Isleta.</strong> https://www.isleta.com/

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Full-time

N/A

Overview: Under direct supervision of the Slots Technician Supervisor, the Slot Technician Intern&rsquo;s primary duties will be to learn the basic skills needed for the position of an entry-level Slot Floor Technician. The Slot Technician Intern will learn to install, move, and perform preventive maintenance on Slot machines. The Slot Technician Intern will learn basic tool use and function, slot machine functionality, troubleshooting, and repair.
Responsibilities: <p>This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.</p> <ul> <li>Provides guests with information, technical assistance, and efficient servicing of machine malfunctions.</li> <li>Investigates machines with par deviations.</li> <li>Maintains machine performance through preventative maintenance. This would include proper cleaning of bill validators, printers, card readers, fans, buttons, monitors, reels and glass.</li> <li>Performs daily and continuous general and technical maintenance of slot accounting system.</li> <li>Service slot machines and other gaming related equipment.</li> <li>Informs Technician/Shift Supervisor of incidents that require their attention.</li> <li>Performs all duties in accordance with Isleta Resort and Casino policies and procedures.</li> <li>Ensures tidiness of assigned area.</li> <li>Ensures an open and welcoming atmosphere that promotes skill enhancement.</li> <li>Greets guests, maintains a friendly and inviting atmosphere, and promotes positive guest relations through prompt, courteous, and efficient service.</li> <li>Promotes positive guest relations through prompt, courteous, and efficient service.</li> <li>Gives basic instruction on all Slots, promotions, and special events, as requested.</li> <li>Occasionally performs other duties as need.</li> </ul>
Requirements: <ul> <li>High School Diploma or General Education Degree (GED) equivalent, required.</li> <li>Must be a registered member of the Pueblo of Isleta Tribe</li> </ul> <br /><strong>Special Requirements, Licenses, and Certification:</strong><br /> <ul> <li>Must be able to acquire and maintain Gaming License issued through POIGRA.</li> <li>Must be able to successfully pass a pre-employment drug test and background investigation.</li> <li>Must be flexible with work schedule. Must be willing to work any days/hours as needed or required to meet business needs.</li> <li>Must maintain all Isleta Resort and Casino-wide educational and certification requirements.</li> <li>Must be 21 years or older.</li> </ul> <strong>Knowledge, Skills, and Abilities:</strong><br /> <ul> <li>Knowledge of basic manual hand tools and repair methods.</li> <li>Must possess moderate computer skills and be able to operate Microsoft applications and software.</li> <li>Must possess strong organizational and time management skills while paying close attention to details.</li> <li>Must be able to communicate, in writing and verbally, in English and in an effective, informative, and professional manner.</li> <li>Must be able to perform basic mathematics to include, but is not limited to, adding, subtracting, multiplying, and dividing in all units of measure, using whole numbers, common fractions, and decimals.</li> <li>Must possess a highly developed sense of customer service and interpersonal skills including high integrity and respect for individuals.</li> <li>Must possess and exhibit a positive attitude towards internal and external guests at all times.</li> <li>Must possess a strong commitment to the organizational goals and objectives while showing the utmost discretion and loyalty to the organization when dealing with confidential information and data.</li> <li>Must possess the ability to make sound and accurate decisions.</li> <li>Must be able to effectively organize paperwork.</li> </ul> <strong>Physical Demands and Work Environment:</strong><br /> <ul> <li>Must be able to lift, move, and place 25 pounds.</li> <li>Must be able to push/pull over 100 pounds with assistance.</li> <li>Must be able to sit and/or stand for extended periods of time.</li> </ul> <strong>Working Conditions:</strong><br /><br />Smoke-filled environment, exposure to various lights and sounds. Occasionally may deal with angry or hostile individuals. Must be on call at all times. May work holidays, weekends, and different shifts.<br /><br /><strong>Disclaimer:</strong><br /><br />This job description is intended to provide an overview of the requirements of the position. It is not necessarily all-inclusive and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein. Management reserves the right to add, modify, or exclude any essential or non-essential requirement at any time with or without notice. Nothing in this job description, or by the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type.<br /><br /><strong>Native American Preference Policy:</strong><br /><br />Isleta Resort and Casino will at all times and for all positions give hiring, transfers, and promotional preferences to qualified Native American applicants in the following order: 1. Enrolled Pueblo of Isleta Tribal Member; 2. Enrolled Pueblo of Isleta Descendants; and 3. Registered Native American from a federally recognized tribe.