<strong>Join a Winning Team at Isleta Resort &amp; Casino! We are always looking for bright, energetic and motivated professionals to join our team. If you enjoy meeting new people, are a team player, have a positive attitude, driven to deliver world-class service, then we&rsquo;d love for you to be part of OUR Team!</strong>

Albuquerque, NM

Isleta Resort & Casino

<div style="padding-left: 210px;"><strong>Isleta Resort &amp; Casino Where Your CAREER Begins!</strong></div> <ul> <li>Comprehensive benefit package &amp; Matching 401K program</li> <li>Employee assistance program</li> <li>Excellent Paid Time Off (PTO) program to include paid time for your <strong>BIRTHDAY!</strong></li> <li>Employee recognition events and incentives</li> <li><strong>FREE</strong> hot meal during shifts</li> <li>Leadership and development training programs &amp; Mentorship program</li> <li>Community and volunteerism programs</li> <li>Employee referral incentives</li> <li>Employee discount programs&nbsp;<strong>AND MUCH MORE!!!</strong></li> </ul>

keywords: support,duty,training,safety,maintenance,education,experience,acquire,schedule,performance,knowledge,skills,communication


Overview: Provide the bar area with supplies and bartender with support. Assuring that guests have a positive gaming experience. Responsible for maintaining a clean and attractive beverage service area. Must be able to handle all guest requests. While promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsibilities: <ul> <li>Responsible maintaining bar stock to established par levels.</li> <li>Prepares beverage garnish stock</li> <li>In the absence of a bartender, performs bartender duties for a limited time.</li> <li>Ensures a high level of cleanliness, sanitation, maintenance, and attractiveness of the bar areas</li> <li>Attends daily communication meetings and training classes as assigned</li> <li>Complies with proper requisition, transfer and inventory procedures</li> <li>Promotes and ensures an open and welcoming atmosphere that promotes skill enhancement.</li> <li>Greets internal and external guests, maintains a friendly and inviting atmosphere, and promotes positive guest relations through prompt, courteous, and efficient service.</li> <li>Gives basic instruction and information on all promotions and special events, as requested.</li> <li>Occasionally performs other duties as assigned.</li> <li>Maintains storeroom to high levels of cleanliness and organization.</li> <li>Trains other employees in all aspects of beverage service</li> <li>Follows the Sanitation and Safety rules and regulations for food safety and service.</li> </ul>
Requirements: <strong>Education and Experience</strong><br /> <ul> <li>High School Diploma and/or General Educational Degree (GED) equivalent, preferred.</li> <li>One (1) year bar backing experience, required.</li> </ul> <strong>Special Requirements, Licenses, and Certification</strong><br /> <ul> <li>Must be able to acquire and maintain Gaming License issued through POIGRA.</li> <li>Must be able to successfully pass a pre-employment drug test and background investigation.</li> <li>Must be flexible with work schedule. Must be willing to work any days/hours as needed or required to meet business needs.</li> <li>Must maintain all Isleta Resort and Casino-wide educational and certification requirements.</li> <li>New Mexico State Alcoholic Beverage Service Certification, required.</li> </ul> <strong>Knowledge, Skills, and Abilities</strong><br /> <ul> <li>Must be able to take direction and feedback well.</li> <li>Must be able to accurately and successfully perform several tasks and meet deadlines under high levels of stress and with minimal supervision.</li> <li>Must possess strong organizational and time management skills.</li> <li>Must be able to communicate, in writing and verbally, in English and in an effective, informative, and professional manner and be able to convey denials and/or defuse hostile guest situations with ease and tact.</li> <li>Must be able to perform basic mathematics to include, but is not limited to, adding, subtracting, multiplying, and dividing in all units of measure, using whole numbers, common fractions, and decimals.</li> <li>Must possess a highly developed sense of customer service and interpersonal skills including high integrity and respect for individuals.</li> <li>Must possess and exhibit a positive attitude towards internal and external guests at all times.</li> <li>Must be able to work a flexible and varying schedule to include evenings, weekends, and holidays.</li> <li>Must be able to understand and execute oral and written instructions, and use discretion when working with sensitive and confidential records. Must acquire POIGRA Alcohol Server License, required.</li> </ul> <strong>Physical Demands and Work Environment:</strong><br /> <ul> <li>Must be able to maneuver in tight areas for extended periods of time.</li> <li>Must be able to lift, move, and place up to 75 pounds with assistance.</li> <li>Must be able to stand, walk, and/or sit for extended period of time.</li> <li>Must be able to move up to 100 pounds with assistance of a dolly.</li> <li>Must be able to use a hand truck to move loads up to 200 pounds from the receiving dock to destination.</li> </ul> <br /><em><strong>Disclaimer</strong></em><br /><br />This job description is intended to provide an overview of the requirements of the position. It is not necessarily all-inclusive and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein. Management reserves the right to add, modify, or exclude any essential or non-essential requirement at any time with or without notice. Nothing in this job description, or by the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type.<br /><br /><em><strong>Native American Preference Policy</strong></em><br /><br />Isleta Resort and Casino will at all times and for all positions give hiring, transfers, and promotional preferences to qualified Native American applicants in the following order: 1. Enrolled Pueblo of Isleta Tribal Member; 2. Enrolled Pueblo of Isleta Descendants; and 3. Registered Native American from a federally recognized tribe.