<strong>Join a Winning Team at Isleta Resort &amp; Casino! We are always looking for bright, energetic and motivated professionals to join our team. If you enjoy meeting new people, are a team player, have a positive attitude, driven to deliver world-class service, then we&rsquo;d love for you to be part of OUR Team!</strong>

Albuquerque, NM

Isleta Resort & Casino

<div style="padding-left: 210px;"><strong>Isleta Resort &amp; Casino Where Your CAREER Begins!</strong></div> <ul> <li>Comprehensive benefit package &amp; Matching 401K program</li> <li>Employee assistance program</li> <li>Excellent Paid Time Off (PTO) program to include paid time for your <strong>BIRTHDAY!</strong></li> <li>Employee recognition events and incentives</li> <li><strong>FREE</strong> hot meal during shifts</li> <li>Leadership and development training programs &amp; Mentorship program</li> <li>Community and volunteerism programs</li> <li>Employee referral incentives, employee discount programs&nbsp;<strong>AND MUCH MORE!!!</strong></li> </ul> Already applied for a position? Click <a href="" target="_blank" title="Login" rel="noopener noreferrer">here</a> to log in and check the status of your application.

keywords: position summary,equipment care,guest relations,sanitization,cleaning,quality assurance,training,experience,performance,organization,knowledge,education,require,skills,license,schedule,culture,communication


$14.62 / Hour

Overview: Responsible for performing custodial and other miscellaneous duties to ensure the Isleta Resort and Casino&rsquo;s buildings and facilities are maintained in a healthy, safe, and sanitary manner while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.<br /><br /><strong>Isleta Resort and Casino Guest Service Agreement</strong><br /><br />All Team Members will display 100% commitment to World Class Guest Service through the delivery and maintenance of Guest Service Standards established by the Isleta Resort and Casino.
Responsibilities: <ul> <li>Cleans and sanitizes customer areas, entrances areas, gaming areas, administrative areas, and restrooms.</li> <li>Dusts and mops tile floors.</li> <li>Vacuums carpets.</li> <li>Wipes down tables, collects used trash bags, and hangs new trash bags to ensure a clean Bingo environment.</li> <li>Restocks toiletry supplies.</li> <li>Empties trash receptacles, bags trash, and disposes in proper areas.</li> <li>Properly cares for and maintains equipment and supplies; promotes continuous improvement of workplace safety and environmental cleaning practices</li> <li>Changes and washes trash containers and lids, as needed.</li> <li>Cleans and sanitizes slot machines.</li> <li>Cleans doors, walls, and partitions.</li> <li>Completes high and low dusting.</li> <li>Ensures an open and welcoming atmosphere that promotes skill enhancement.</li> <li>Greets guests, maintains a friendly and inviting atmosphere, and promotes positive guest relations through prompt, courteous, and efficient service.</li> <li>Promotes positive guest relations through prompt, courteous, and efficient service.</li> <li>Gives basic instruction on all promotions and special events.</li> <li>Occasionally performs other duties as need.</li> </ul>
Requirements: <ul> <li>Must be 21&nbsp;</li> <li>High School Diploma or General Educational Degree (GED) equivalent, preferred.</li> <li>Six (6) months&rsquo; experience custodial and/or retailed field, preferred.</li> </ul> <br /><strong>Special Requirements, Licenses, and Certification</strong><br /> <ul> <li>Must be able to acquire and maintain Gaming License issued through POIGRA.</li> <li>Must be able to successfully pass a pre-employment drug test and background investigation.</li> <li>Must be flexible with work schedule. Must be willing to work any days/hours as needed or required to meet business needs.</li> <li>Must maintain all Isleta Resort and Casino-wide educational and certification requirements.</li> </ul> <strong>Knowledge, Skills, and Abilities</strong><br /> <ul> <li>Must be able to safely and appropriately use cleaning supplies and equipment.</li> <li>Must be able to read, understand, follow, and adhere to label precautions on cleaning solutions and containers while enforcing safety procedures.</li> <li>Must be able to take direction well.</li> <li>Must be able to accurately and successfully perform several tasks under high levels of stress and with minimal supervision.</li> <li>Must possess strong organizational and time management skills while paying close attention to details.</li> <li>Must be able to communicate, in writing and verbally, in English and in an effective, informative, and professional manner and be able to convey denials and/or defuse hostile guest situations with ease and tact.</li> <li>Must be able to perform basic mathematics to include, but is not limited to, adding, subtracting, multiplying.</li> <li>Must possess a highly developed sense of customer service and interpersonal skills including high integrity and respect for individuals.</li> <li>Must possess and exhibit a positive attitude towards internal and external guests at all times.</li> <li>Must possess a strong commitment to the organizational goals and objectives while showing the utmost discretion and loyalty to the organization when dealing with confidential information and data.</li> </ul> <strong>Physical Demands and Work Environment</strong><br /> <ul> <li>Must be able to regularly lift, move, push, pull, and/or manipulate heavy objects weighting up to 50 pounds with assistance.</li> <li>Must be able to regularly bend, stoop, and crawl.</li> <li>Must be able to climb ladders.</li> <li>Must be able to constantly walk and/or stand for extended periods of time.</li> </ul> <strong>Working Conditions:</strong> <br /><br />Work is generally performed in, both, a Casino setting with exposure to second-hand smoke and a high noise level, and exposure to various lights and sounds. Possible exposure to hazards, Blood Borne Pathogens, and unusual elements such as: dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. Moderate exposure to dangers and physical risks that may require the use of personal protective equipment (PPE) and may occasionally be required to interact with hostile and/or angry guests.