Beverage Assistant Manager


L' Auberge Casino Hotel Baton Rouge

L' Auberge Baton Rouge Casino Hotel


keywords: summary,maintenance,schedule,solutions,consulting,quality assurance,deliver,assist,create,language,experience,maintenance,skills

Regular Full-Time

$50,000 annually, based on experience

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br /> Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities: <ul><li>Deliver internal and external guest service by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back.). </li><li>Staff, schedule, evaluate, train, develop and monitor subordinate personnel. </li><li>Recommend wage increases, promotions, demotions, discipline and other employment actions for subordinate personnel. </li><li>Promote the courteous treatment of customers and employees including resolving complaints, answering questions and providing general service. </li><li>Ensure food servers, bus persons and other restaurant personnel are meeting or exceeding service standards. </li><li>Maintain control of the restaurant to ensure staffing levels are appropriate based on business volumes. </li><li>Assist restaurant manager in developing and implementing policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines. </li><li>Create and maintain records, reports and other documentation as required to meet company and business expectations. </li><li>Maintain the viability and integrity of all restaurant operations.</li></ul>
Requirements: <ul> <li>Must be at least 21 years of age.</li> <li>Demonstrated supervisory experience in a high volume restaurant.</li> <li>Must obtain and maintain a current State Responsible Vendor Permit</li> <li>Must obtain and maintain a current Parish Alcohol Beverage Control License</li> <li>These skills and abilities are typically acquired through at least 3-years experience directly related to the accountabilities specified.</li> </ul> <br /> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">STAY IN THE GAME. FOLLOW US.</h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p>We&rsquo;ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.</p> <p>&nbsp;</p> <p>Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability &mdash; for our community, our team members, our vendors, and our planet.&nbsp;</p> </div> </div> </div>