Cage Assistant Shift Manager


L' Auberge Casino Hotel Baton Rouge

L' Auberge Baton Rouge Casino Hotel


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Regular Full-Time

$45,000 annually, depending on experience

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br /> Click <a href="" target="_blank" rel="noopener noreferrer">HERE</a> to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities: <ul> <li>Deliver internal and external guest service.</li> <li>Staff, schedule, evaluate, train, develop and monitor subordinate personnel. Recommend wage increases, promotions, demotions, discipline and other employment actions for subordinate personnel.</li> <li>Understand department objectives, standards, guidelines and budget to achieve effective supervision of department; adjust daily schedule according to business levels.</li> <li>Monitor Credit granting and collection policies and procedures to ensure established guidelines comply with all internal and external regulatory directives and laws.</li> <li>Maintain protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.</li> <li>Ensure procedures and proper controls are strictly enforced to protect assets.</li> <li>Monitor and evaluate overall company activities in relation to departmental operations to ensure integration of company needs with the services rendered through Credit and collections.</li> <li>Review compliance with relevant gaming regulations to ensure that the cage is operating within these parameters, as well as company policies and procedures.</li> <li>Secure payment from customers with delinquent Credit through written, verbal and personal contact in order to maximize ratio of collection to bad checks in a manner that maintains good customer relations.</li> <li>Work with customer relations issues that are beyond the authority of staff in order to resolve situations in an equitable manner.</li> <li>Monitor and evaluate the activities of Cage Cashiers to ensure achievement of financial, policy and regulatory objectives.</li> </ul>
Requirements: <ul> <li>Ability to obtain andmaintain valid gaming license</li> <li>Demonstrated knowledge of cage and Credit operations</li> <li>Demonstrated understand of legal, banking and accounting issues These skills and abilities are typically acquired through the completion of a high school diploma or equivalent and 2 years experience directly related to cashier/credit/collection operations or overall gaming operations or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position.</li> </ul>